Softaculous

Topic : ERROR IN SHIFTING TO USER LEVEL

Posted By: kepler on August 16, 2017, 1:21 pm

Hi

I installed Softacolous in my VPS, and the pro license, and I was able to make several installs. After I deleted a subdomain, the script stopped working giving me the error : "ERROR IN SHIFTING TO USER LEVEL"

I tryed to reinstall, but the problem persists...

Here's the log:

2017-08-16 15:18:02
Access 45.55.224.77
Error 200 GET / HTTP/1.1
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; InfoPath.2)
5.39 K nginx access

I would require some help please, as soon as possible

Kind regards

Kepler

Posted By: aakash_softac on August 16, 2017, 1:55 pm | Post: 1

Hi,

Can you please open a support ticket with us so we can debug the issue for you.

https://www.softaculous.com/support/

-----------------------
Aakash Gupta
SitePad Developer

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Posted By: kepler on August 16, 2017, 9:53 pm | Post: 2

Good evening,

I was able to solve the problem. When I deleted the sub domain there was a misconfiguration in the VPS - solved.

Either way, thanks for the reply

Kind regards,

Kepler

Posted By: aakash_softac on August 17, 2017, 2:08 pm | Post: 3

Hi,

Glad to know your issue has been resolved.

Do let us know if you face any issue.

-----------------------
Aakash Gupta
SitePad Developer

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