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 Apache 2.4, PHP 7.3 and Dovecot issues following fresh install of Webuzo v3 (3 Replies, Read 828749 times)
kellenw
Group: Member
Post Group: Newbie
Posts: 25
Status:
OS: RedHat v8.6 (fresh install... no PHP, Apache, MySQL installed prior to webuzo)
Webuzo: v3.5.5
Followed the official install wiki here: https://webuzo.com/docs/installing-webuzo/install/

Problem 1: Apache 2.4 failed to install during Webuzo install script (used "./install.sh" as root). When I try to install it using APPS>>INSTALL AN APP in the Webuzo admin panel, it stops at 38% and shows the error message "The following errors were found : There were some errors in installing package." When viewing APPS>>DEFAULT APPS the following message is under the WEB SERVER section "Disable Varnish to change WebServer". Varnish is not installed, so this seems like a bug.

Problem 2: PHP 7.3 claims to have successfully installed via the Webuzo install script, but the service is stopped and can't be started in APPS>>SERVICES. Attempting to start it results in the generic error "The following errors were found There was an error while performing the operation". Uninstalling PHP 7.3 and Reinstalling it does not fix the problem.

Problem 3: Dovecot claims to have successfully installed via the Webuzo install script as well. However, upon first loading of the Webuzo panel and viewing APPS>>SERVICES it was not running. I clicked the start button, and it reported it successfully started. Returning to the SERVICES page just minutes later shows that Dovecot is once again stopped.

I have reinstalled a fresh Redhat 5 times now and these problems happen every time upon installing Webuzo.

I am a premium license customer, but this specific install is using a trial license until it is ready for production. I will then assign the currently active premium license when I migrate websites over. Any suggestions on fixing these issues would be greatly appreciated. Thank you! :)
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Apache 2.4, PHP 7.3 and Dovecot issues following fresh install of Webuzo v3
kellenw
Group: Member
Post Group: Newbie
Posts: 25
Status:
I have submitted a support ticket already, but I thought I'd post the issue here as well in case anyone had additional suggestions. Thank you!
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Apache 2.4, PHP 7.3 and Dovecot issues following fresh install of Webuzo v3
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

Sorry for the delay in response on this thread. I checked your ticket and your issue was resolved on the same day.

For future reference I am posting the details about the issue.

1. Apache 2.4 : lynx package was not installed during Apache installation causing this issue. The package was not installed because of disabled repo which was resolved with the following command :
subscription-manager repos --enable codeready-builder-for-rhel-8-x86_64-rpms

2. PHP 7.3 service not starting : It seems there were no users created on your server causing this issue.

3. Dovecot service not running : Exim was not installed causing dovecot service to fail to start. After installing Exim the service started successfully.

We have improved our package installation procedure to avoid these issues in the future.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Apache 2.4, PHP 7.3 and Dovecot issues following fresh install of Webuzo v3
kellenw
Group: Member
Post Group: Newbie
Posts: 25
Status:
Thanks for posting this Brijesh. I intended to do the same, just in case it might help someone else with a similar issue.... and then I got busy and forgot. haha.

One thing ALWAYS worth mentioning, the support techs for Webuzo and Softaculous are extremely good at what they do. :)
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