This company is nothing but false advertising and lack luster support. Been 8 days with a lifetime membership as well as NOC partnership. 250+ USD dollars to this company. The software never once created a working VPS that could host websites to the outside network. After 30+ hours of chat support. Plus the support will just end and hang up on you with no warning. Then new agent pops in 12 hours later. Start all over again. I repeat save you money go anywhere else in the world for your services.
I looked into your chats and found that you were facing issues in creating vps when you moved to Proxmox Virtualizor and used a webuzo template where perform operation option was not selected.
Re-adding the template on panel with that option selected would solved vps creation issues.
For HAproxy issues, I was not able to access your panel to check its config.
Can you please update access details in ticket ?