Softaculous

Topic : 403 - Forbidden

Posted By: envy8ight on January 15, 2015, 1:53 pm

Hi, I have a problem with accessing Softaculous through my ISPConfig panel.
I get a 403 error saying the I don't have permission / or need to be logged in to access Softaculous.
The strange thing is that everything worked fine a few days ago, and out of the blue it stopped working.
I checked the permissions on the server and Softaculous has 755.
Anybody that can help me with this ?
Thanks in advance.

Posted By: Brijesh on January 16, 2015, 7:41 am | Post: 1

Hi,

Which OS are you using ?

If you are using Ubuntu please try to execute the following command :

Code
service apache2 restart

If you still face the issue please execute the following command :

Code
chown -R www-data:www-data /var/softwww

and also please check the following file :

Code
/etc/apache2/conf.d/softaculous.conf

and replace :

Code
Order Allow,Deny

Allow from all

with :

Code
Require all granted

and then restart apache2 service again :

Code
service apache2 restart

-----------------------
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AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: envy8ight on January 16, 2015, 12:14 pm | Post: 2

Hi Brijesh,
Thanks for replying.
The /softwww directory was owned by www-data, but the contents of the directory were set to root. So changed that first. But still no luck.
Then I wanted to make the changes to /etc/apache2/conf.d/softaculous.conf, but the /conf.d directory is no longer used by Apache, so I made the changes in /etc/apache2/conf-enabled/softaculous.conf. Still not working.
But after making the same changes in /usr/local/softaculous/ispconfig/softaculous.conf and restarting Apache, Bingo !
Softaculous is up and running again.
Thanks for the great help !!!

Posted By: Brijesh on January 16, 2015, 2:18 pm | Post: 3

Hi,

Glad to know Softaculous now works on your server.

Sorry forgot to mention the softaculous.conf is symlink and original file is at :
/usr/local/softaculous/ispconfig/softaculous.conf

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: timjenkins on February 4, 2015, 10:37 pm | Post: 4

I am having the same problem with 403 error after i did a new install.

Posted By: Brijesh on February 5, 2015, 3:34 am | Post: 5

Hi,

Did you try to execute the following command on your server :
service apache2 restart

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool