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 Restore cannot find /home2/USERNAME/, Hosting company has fixed root dir as /home2 (1 Replies, Read 85 times)
gourou76
Group: Member
Post Group: Newbie
Posts: 4
Status:
Hi
I have backed up 22 WP installation via Softaculous. Now I want just to restore to new hosting but the path is not what Softaculous needs.

I have also copied to Dropbox and in GUI no option to restore from Dropbox neither.

Do you have a solution please?

Cheers
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Restore cannot find /home2/USERNAME/
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4409
Status:
Hi,

Can you please open a support ticket with your details ?
https://softaculous.deskuss.com/

We will review what changes needs to be made in the backup to handle the path change because the path is stored in the backup file.

Once we have the details we will let you know what changes needs to be done in the backup files so that you can do it with your other backups as well.

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