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 WHMCS - VNC - Failed to connect to server (5 Replies, Read 3902 times)
realrifla
Group: Member
Post Group: Newbie
Posts: 7
Status:
Hello,

As in the subject, how could I fix the issue? I can start/stop the VPS but when I click on the VNC icon and select "Launch HTML 5 VNC Client", the noVNC window opens and after a while, it says "Failed to connect to server".


When I click on the noVNC icon directly from Virtualizor it works without problem. How can I fix/debug the issue?
IP: --   

WHMCS - VNC - Failed to connect to server
realrifla
Group: Member
Post Group: Newbie
Posts: 7
Status:
Quote From : realrifla April 19, 2021, 3:08 pm
Hello,

As in the subject, how could I fix the issue? I can start/stop the VPS but when I click on the VNC icon and select "Launch HTML 5 VNC Client", the noVNC window opens and after a while, it says "Failed to connect to server".


When I click on the noVNC icon directly from Virtualizor it works without problem. How can I fix/debug the issue?


I've figured it out, was config issue.
IP: --   

WHMCS - VNC - Failed to connect to server
hendranata
Group: NOC
Post Group: Newbie
Posts: 30
Status:
mostly it is because the virtualizor server does not have valid ssl ..
pelase run letsencrypt from virtulaizor panel then see the result
IP: --   

WHMCS - VNC - Failed to connect to server
ServedEZ
Group: NOC
Post Group: Newbie
Posts: 7
Status:
Quote From : realrifla April 19, 2021, 6:35 pm
Quote From : realrifla April 19, 2021, 3:08 pm
Hello,

As in the subject, how could I fix the issue? I can start/stop the VPS but when I click on the VNC icon and select "Launch HTML 5 VNC Client", the noVNC window opens and after a while, it says "Failed to connect to server".


When I click on the noVNC icon directly from Virtualizor it works without problem. How can I fix/debug the issue?


I've figured it out, was config issue.


On this end, we have the issue, where from whmcs, it gets stuck at "loading" and it never ends.

May I know what did you do to fix yours?
IP: --   

WHMCS - VNC - Failed to connect to server
ServedEZ
Group: NOC
Post Group: Newbie
Posts: 7
Status:
Quote From : realrifla April 19, 2021, 6:35 pm
Quote From : realrifla April 19, 2021, 3:08 pm
Hello,

As in the subject, how could I fix the issue? I can start/stop the VPS but when I click on the VNC icon and select "Launch HTML 5 VNC Client", the noVNC window opens and after a while, it says "Failed to connect to server".


When I click on the noVNC icon directly from Virtualizor it works without problem. How can I fix/debug the issue?


I've figured it out, was config issue.


On this end, we have the issue, where from whmcs, it gets stuck at "loading" and it never ends.

May I know what did you do to fix yours?
IP: --   

WHMCS - VNC - Failed to connect to server
jevingala
Group: Virtualizor Team
Post Group: Super Member
Posts: 626
Status:
Hi,


If you are using SSL on WHMCS panel then you will need to have SSL for Virtualizor Domain for your server as well.
Also make sure you have set correct domain name for Virtualizor server added on WHMCS panel.

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
IP: --   

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