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Posted By: Guest on September 28, 2020, 9:31 pm | Post: 1 |
Hi, Im not seeing any particular error on my side accesing RainLoop.Are you trying to access the installed instance by Webuzo?
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Posted By: vtolenti89 on September 28, 2020, 9:45 pm | Post: 2 |
Hi,
Yes I am trying to use the rainloop installed by webuzo as explained in this link: http://www.webuzo.com/docs/endusers/email-account-rainloop I am able to login but whenever I try to send an email I get "authentication failed". I also tried to send an email from a Gmail account to this newly created email but the email bounces back with the following error: The response from the remote server was: 550 relay not permitted I also tried to configure the exim and dovecot according to : https://www.webuzo.com/blog/how-to/fixing-the-550-relay-not-permitted-error-in-webuzo-1498.html But the error persists. |
Posted By: Guest on September 28, 2020, 9:54 pm | Post: 4 |
Use port 25 without security is very bad in my opinion.I suggest to use 465 and let's encrypt where you can set certificate also for email.
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Posted By: Guest on September 29, 2020, 7:37 am | Post: 6 |
I think this can be an issue with Exim configuration.Do you have a premium license key?In this case I suggest to open a ticket: http://webuzo.com/contact the support team will help you.
I'm just an user an not a technician but if you still face this issue and want an hands you can try to reach me on my website live chat. This should be done only on emergency because I will not take any responsibility. I can try to help but to your own risk this also if I take backup of Exim configuration and every text or configuration I can try to change for resolve the issue. the best way is to get support from the Webuzo team ![]() |
Posted By: Guest on September 29, 2020, 3:44 pm | Post: 9 |
Sorry, seems I cannot help without seeing Exim configuration, etc.Another step you will need to do is check your domain configuration here: https://mxtoolbox.com/MXLookup.aspx press find problem and resolve issue with DNS records.
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Posted By: Guest on September 29, 2020, 5:30 pm | Post: 12 |
Did you resolve?Thanks for the feedback.
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Posted By: vtolenti89 on September 29, 2020, 5:34 pm | Post: 13 |
Not yet, still stuck. |