Softaculous

Topic : A 50X error occurred

Posted By: gilang96 on March 26, 2022, 3:09 am

Hi,

i cant acces virtualizor admin panel because A 50X error occurred.
but the service still running.

please help.

[root@virtuozzo ~]# service virtualizor status
php-fpm is stopped
nginx (pid 461791) is running...
SUCCESS! MySQL running (462192)

thanks.

Posted By: jevingala on March 26, 2022, 6:07 am | Post: 1

Hi,

May I know what error do you see in error logs under /usr/local/emps/var/log/ for php ?

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/

Posted By: gilang96 on March 26, 2022, 6:59 am | Post: 2

Hi,

[root@virtuozzo ~]# cd /usr/local/emps/var/log/
[root@virtuozzo log]# ls
mysqld.log nginx php-fpm.log php-fpm-slowlog-index.log php-fpm-slowlog-ordinary.log php-fpm-slowlog-regular.log web.access.log
[root@virtuozzo log]# cd php-fpm.log
-bash: cd: php-fpm.log: Not a directory

can show php-fpm.log

Posted By: zaib on March 26, 2022, 1:53 pm | Post: 3

Hi,

Sir, you can check the php-fpm process, if there multiple fpm instance running in the background, then kill them all, you can check the process by using ps aux | grep php-fpm.

Posted By: Iranianserver on June 27, 2022, 9:54 am | Post: 4

Hi,I have same problem ,
[root@server ~]# service virtualizor status
php-fpm is stopped
nginx (pid 30926) is running...
SUCCESS! MySQL running (31345)
[root@server ~]# ps aux | grep php-fpm
root 8111 0.0 0.0 116956 1012 pts/3 S+ 11:54 0:00 grep --color=auto php-fpm

please help me how to resolve this problem .Thanks

Posted By: jevingala on June 27, 2022, 9:58 am | Post: 5

Hi,

Are you able to start php using this :

/usr/local/emps/bin/fpmctl start

May I know what error do you see in error logs under /usr/local/emps/var/log/ for php ?

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/

Posted By: Iranianserver on June 27, 2022, 10:34 am | Post: 6

Which log file should I check?
[root@server log]# ls
mysqld.log php-fpm-slowlog-index.log web.access.log
nginx php-fpm-slowlog-ordinary.log
php-fpm.log php-fpm-slowlog-regular.log

The php-fpm.log does not show me anything with this command :tail -f php-fpm.log

Posted By: jevingala on June 27, 2022, 10:38 am | Post: 7

Hi,

Anything in php-fpm-slowlog-index.log ?
Are you able to start php using this :

/usr/local/emps/bin/fpmctl start

Else you can also open a ticket here :

https://softaculous.deskuss.com/open.php?topicId=2

-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/

Posted By: Iranianserver on June 27, 2022, 10:42 am | Post: 8

[root@server log]# tail -f php-fpm-slowlog-index.log
[25-Jun-2022 04:02:13] [pool index] pid 2555
script_filename = /usr/local/virtualizor/enduser/index.php
[0x00007fb790022fa0] sleep() /usr/local/virtualizor/main/functions.php:4599
[0x00007fb7900223e0] diskinfo() /usr/local/virtualizor/main/functions.php:11252
[0x00007fb790020e60] mount() /usr/local/virtualizor/kernel/kvm.php:964
[0x00007fb790020b20] change_dnsnameserver() /usr/local/virtualizor/kernel/kvm.ph p:419
[0x00007fb79001f580] start() /usr/local/virtualizor/kernel/kernel.php:761
[0x00007fb79001f460] start() /usr/local/virtualizor/admin/cluster.php:1776
[0x00007fb79001f0e0] startvps() /usr/local/virtualizor/admin/apidoings.php:1222
[0x00007fb790016a70] apidoings() /usr/local/virtualizor/enduser/admin.php:1003

After executing this /usr/local/emps/bin/fpmctl start
, nothing special happens and I do not receive any error.