Hello,
Thanks for your reply!
Even after uploading the softaculous_debug.php file into the /includes/hooks/ directory, nothing is displayed in the WHMCS > Utilities > Logs > Activityly logs regarding Softaculous.
We only see actions from WHMCS specifically and not Softaculous (https://wwww.domain.com/admin/systemactivitylog.php)
Quote Date Description Username IP Address
02/01/2018 20:02 Order Accepted - Order ID: 1227
phillip.ph 66.103.132.171 02/01/2018 18:00 Email Sent to REDACTED (REDACTED | Wordpress Hosting Account - Welcome!) - User ID: 21
Client *.*.*.* 02/01/2018 18:00 Module Create Successful - Service ID: 887
Client *.*.*.* 02/01/2018 18:00 Running Module Create on Payment
Client *.*.*.* 02/01/2018 18:00 Email Sent to REDACTED (REDACTED | Invoice Payment Confirmation) - User ID: 21
Client *.*.*.* 02/01/2018 18:00 Invoice Marked Paid - Invoice ID: 69041
Client *.*.*.* 02/01/2018 18:00 Order ID 1227 Skipped Fraud Check due to Already Active Orders
Client *.*.*.* 02/01/2018 18:00 Email Sent to REDACTED (REDACTED | Order Confirmation) - User ID: 21
Client *.*.*.* 02/01/2018 18:00 Email Sent to REDACTED (WHMCS New Order Notification)
Client *.*.*.* 02/01/2018 18:00 Credit Applied at Client Request on Checkout - Invoice ID: 69041 - Amount: 12.00
Client *.*.*.* 02/01/2018 18:00 Created Invoice - Invoice ID: 69041
Client *.*.*.* 02/01/2018 18:00 New Order Placed - Order ID: 1227 - User ID: 21
I've also tried to specify the full path to a blank error.log file in the softaculous_debug.php and that didn't log any errors either.
I don't know when this stopped working, but it has always worked. Not sure if it's a WHMCS or Softaculous update that caused it to stop working. I also tried the order again with both firewalls disabled (whmcs server and server running softaculous).
Thanks for your help!
Edited by CompleteDigital : February 2, 2018, 7:10 pm |