Softaculous

Topic : Zurmo upgrade from 2.0.12 to 2.2.3

Page 3 of 3

Posted By: pippo007 on March 5, 2014, 10:14 pm | Post: 30

Hi
I've double checked.
the super user is there with admin privileges.
But the upgrade still not working.

The following errors were found :
Could not complete Zurmo upgrade phase 1 2.0.22-2.2.3
Could not complete Zurmo upgrade 2.0.22-
Could not complete Zurmo upgrade phase 1 2.2.3-2.5.3
Could not complete Zurmo upgrade 2.2.3-
Could not complete Zurmo upgrade phase 1 2.5.3-2.6.5
Could not complete Zurmo upgrade 2.5.3-

Please help!!!
A

Posted By: kelleychambers on March 5, 2014, 11:17 pm | Post: 31

Hi... (I'm a "ma'am" by the way...

How do I create "super" with admin privileges? I don't see anywhere where I can do that. That said, the user IS set up however, I've no idea what privvys this user has.

Quote From : Brijesh March 4, 2014, 8:09 am

Hi,

Sir we looked into this and it seems that you have deleted the user "super" which is causing the issue.

This user is required to upgrade Zurmo as specified in the Zurmo upgrade notes we use this username to execute the upgrade commands :
http://zurmo.org/upgrades

Please create the user with username super with admin privileges and then try to upgrade it should work fine.

Posted By: Brijesh on March 6, 2014, 8:30 am | Post: 32

Quote From : pippo007 March 5, 2014, 10:14 pm

Hi,

Can you please open a support ticket with us with the cPanel login details we will check it and get back to you asap.

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AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: Brijesh on March 6, 2014, 8:32 am | Post: 33

Quote From : kelleychambers March 5, 2014, 11:17 pm

Hi... (I'm a "ma'am" by the way...

How do I create "super" with admin privileges? I don't see anywhere where I can do that. That said, the user IS set up however, I've no idea what privvys this user has.

Hi,

Sorry Ma'am.

The super user comes by default with the installation. Did you delete it from Zurmo admin panel ?

Also if you can provide the zurmo admin account details via support ticket we will create the account for you.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: Brijesh on March 7, 2014, 12:43 pm | Post: 34

Hi,

@pippo007 We have updated the Zurmo package with some changes. Please try to upgrade again.

Edited by Brijesh : March 7, 2014, 2:32 pm

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Posted By: kelleychambers on September 18, 2014, 4:24 pm | Post: 35

More problemz with upgrading... now I have NO ability to upgrade Zurmo from within Softaculous. Im trying to upgrade from 2.6.5 to 2.8.2. Why is this a constant struggle? Every other app I have upgrades flawlessly.

Posted By: Brijesh on September 19, 2014, 6:31 am | Post: 36

Hi,

Zurmo releases the upgrade utility few days after releasing the new version hence the upgrade utility in Softaculous gets delayed.

The Zurmo upgrade utility to 2.8.2 has been integrated into the package and we will be releasing the package with upgrade utility within few hours then you should be able to upgrade to version 2.8.2

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool