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 Auto Installer Does Not Allow User To Select Main Cpanel Domain (12 Replies, Read 8637 times)
totalserversolutions
Group: NOC
Post Group: Newbie
Posts: 4
Status:
When the user tries to use the Auto Installer under domain the main domain does not show up as a domain to choose.

We are using cPanel 11.25 over SSL

Any thoughts?

Sean
IP: --   

Auto Installer Does Not Allow User To Select Main Cpanel Domain
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Can you PM me a test account to see it ?

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
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Auto Installer Does Not Allow User To Select Main Cpanel Domain
totalserversolutions
Group: NOC
Post Group: Newbie
Posts: 4
Status:
We have sent the needed informaton
can we get an update
IP: --   

Auto Installer Does Not Allow User To Select Main Cpanel Domain
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
hi,

Please allow our Ip for SSh.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Auto Installer Does Not Allow User To Select Main Cpanel Domain
mylogon
Group: Member
Post Group: Newbie
Posts: 27
Status:
This is the same error I reported on
http://www.softaculous.com/board/index.php?tid=367&title=Import_Feature_Lost_Domain

and I have not heard back since I sent the PM.

IP: --   

Auto Installer Does Not Allow User To Select Main Cpanel Domain
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Quote From : mylogon February 13, 2010, 1:32 pm
This is the same error I reported on
http://www.softaculous.com/board/index.php?tid=367&title=Import_Feature_Lost_Domain

and I have not heard back since I sent the PM.



I had replied by PM on the 13th of Feb.
Please check sir.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Auto Installer Does Not Allow User To Select Main Cpanel Domain
totalserversolutions
Group: NOC
Post Group: Newbie
Posts: 4
Status:
Appears this issue may be related to FreeBSD from what softaculous is saying.
We are still working with the cpanel developers also to see what the exact issue
is and if there is a fix
IP: --   

Auto Installer Does Not Allow User To Select Main Cpanel Domain
mylogon
Group: Member
Post Group: Newbie
Posts: 27
Status:
Maybe..  But I am running Centos 5, so if it OS releated - it is more than one OS.
IP: --   

Auto Installer Does Not Allow User To Select Main Cpanel Domain
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Quote From : mylogon February 24, 2010, 8:48 pm
Maybe..  But I am running Centos 5, so if it OS releated - it is more than one OS.


Your issue has also been raised with them.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Auto Installer Does Not Allow User To Select Main Cpanel Domain
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

mylogon please replace the file attached here on your server at the following location :
/usr/local/cpanel/php/cpanel.php

This should make Softaculous work fine.
This is a cPanel bug and they should fix it soon.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Auto Installer Does Not Allow User To Select Main Cpanel Domain
totalserversolutions
Group: NOC
Post Group: Newbie
Posts: 4
Status:
We have replaced the cpanel.php file as instructed
and everything appears to be functioning
correctly now.
IP: --   

Auto Installer Does Not Allow User To Select Main Cpanel Domain
mylogon
Group: Member
Post Group: Newbie
Posts: 27
Status:
Works here also.

Thanks.


IP: --   

Auto Installer Does Not Allow User To Select Main Cpanel Domain
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

There is a alternative fix in 2.7 so you dont have to replace cpanel.php anymore.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

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