Softaculous


Topic : The install script is not working


Posted By: felicemcc on April 15, 2017, 12:51 pm
Hello people! I need help, because the installation script is not working and I do not receive any error or message, the server is configured as follows:

Centos 6 + Ispconfig 3 + Apache + PHP 5.3.3 + IonCube

When I run the script via SSH, here is the output:

Quote
[root@candilio ~]# ./install.sh

-----------------------------------------------
Welcome to Softaculous Apps Installer
-----------------------------------------------

Please enter the Remote User : softaculous
Enter Password: [root@candilio ~]#


It just shows me the SSH prompt and nothing happens.

Any ideas? Any alternative method for installing? Do you know any incompatibility with the components I mentioned before? What other information do you need from me?

Best regards

Felice

Posted By: Brijesh on April 18, 2017, 2:31 pm | Post: 1
Hi,

Sorry for the delay in response.

Can you please execute the following install command :
Code
./install.sh debug


This should print some information why the installer failed.

Please provide the output of the above command.

-----------------------
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Posted By: felicemcc on April 18, 2017, 11:33 pm | Post: 2
First attempt (./install.sh debug)

(
    [type] => 2
    [message] => softpanel::softpanel(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'Europe/Moscow' for 'MSD/4.0/DST' instead
    [file] => /usr/local/softaculous/enduser/softpanel.php
    [line] => 111
)

[:::: SOLVED ::::]
Just by setting this variable on the global php.ini

date.timezone = "Etc/GMT+2"


Second attempt (./install.sh debug)



(
    [type] => 1
    [message] => Call to undefined function posix_getuid()
    [file] => /usr/local/softaculous/enduser/softpanel.php
    [line] => 111
)


[:::: SOLVED ::::]
Just using the following command
yum -y install php-posix


After this the script ran, now I can see the Softaculous section on the ISPconfig 3  panel, but everytime I want to use it at: https://myvpserver.com:8080/softaculous/
I get a blank page.... I followed the instructions on you site:

Quote
Common Issue
Blank Page is displayed when Softaculous is accessed.
Problem : PHP Extension mysql and mysql.so is not loaded by Softaculous
Solution: Append the following lines in /usr/local/softaculous/php.ini

extension=mysql.so
extension=mysqli.so
extension=curl.so
extension=soap.so
extension=posix.so
extension=json.so

Also create the directory /usr/local/softaculous/conf and create the
file /usr/local/softaculous/conf/custom.ini with the same contents
above. So when Softaculous is upgraded to newer version, it will
check for php options added by user in custom.ini and will append the
contents in new /usr/local/softaculous/php.ini
Note: If mysqlnd is enabled on your server, add it at the top of the above extensions list in php.ini file as:

extension=mysqlnd.so
extension=mysql.so
extension=mysqli.so
extension=curl.so
extension=soap.so
extension=posix.so
extension=json.so



But I am still getting a blank page!!! I need more clues about how to proceed!  :squi:

Best regards

Felice

Posted By: priya_mittal on April 20, 2017, 7:52 am | Post: 3
Hi,

Please hit the following URL after logging in to your ISPConfig panel:
https://myvpserver.com:8080/softaculous/index.php?debug=died

Provide us with the text if you see any.

If you still see a blank page, please open a support ticket with us at support: https://www.softaculous.com/support/

along with your server root details and ISPConfig Panel Login details so that we may debug the issue for you.

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