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The INFO.XML file could not be found! Please report this to the Server Admin.
alons
Group: Administrator
Post Group: Super Member
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Scheduled for 19-7-09

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The INFO.XML file could not be found! Please report this to the Server Admin.
gieathome
Group: Member
Post Group: Working Member
Posts: 160
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I did this for another server and it says completed successfully but when i went back to softwares some scripts are not installed.

I really do not know what's wrong because i kept on updating but some scripts are not being updated like all the scripts in Calendars, Gaming, Mails, Polls and Surveys, Project Management, E-Commerce, Guest Books, Customer Support, Music, Others.

Is there a better way of updating the scripts by using SSH?


Edited by gieathome : August 21, 2009, 11:33 am
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The INFO.XML file could not be found! Please report this to the Server Admin.
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
yes you can run cron. For cpanel:
/usr/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php

For Direct Admin:
/usr/bin/php /usr/local/directadmin/plugins/softaculous/cron.php

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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The INFO.XML file could not be found! Please report this to the Server Admin.
gieathome
Group: Member
Post Group: Working Member
Posts: 160
Status:
Quote From : alons August 21, 2009, 12:02 pm
yes you can run cron. For cpanel:
/usr/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php

For Direct Admin:
/usr/bin/php /usr/local/directadmin/plugins/softaculous/cron.php


I already did this but when I go to whm->software->update i am still seeing the scripts not marked as installed. What can be wrong?
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The INFO.XML file could not be found! Please report this to the Server Admin.
gieathome
Group: Member
Post Group: Working Member
Posts: 160
Status:
It looks like these are the only scripts being checked:

Updating Files
Zikula
Current Version is Latest Version......Continuing   

AEF
Current Version is Latest Version......Continuing   

Noahs Classifieds
Current Version is Latest Version......Continuing   

MediaWiki
Current Version is Latest Version......Continuing   

WordPress
Current Version is Latest Version......Continuing   

Coppermine
Current Version is Latest Version......Continuing   

TinyWebGallery
Current Version is Latest Version......Continuing   

DokuWiki
Current Version is Latest Version......Continuing   

b2evolution
Current Version is Latest Version......Continuing   

LifeType
Current Version is Latest Version......Continuing   

Dotclear
Current Version is Latest Version......Continuing   

Textpattern
Current Version is Latest Version......Continuing   

Joomla
Current Version is Latest Version......Continuing   

Geeklog
Current Version is Latest Version......Continuing   

Drupal
Current Version is Latest Version......Continuing   

Mambo
Current Version is Latest Version......Continuing   

PHP-Nuke
Current Version is Latest Version......Continuing   

Nucleus
Current Version is Latest Version......Continuing   

phpBB
Current Version is Latest Version......Continuing   

XMB
Current Version is Latest Version......Continuing   

Gallery
Current Version is Latest Version......Continuing   

LinPHA
Current Version is Latest Version......Continuing   

MyBB
Current Version is Latest Version......Continuing   

Phorum
Current Version is Latest Version......Continuing   

PunBB
Current Version is Latest Version......Continuing   

Piwigo
Current Version is Latest Version......Continuing   

Pixelpost
Current Version is Latest Version......Continuing   

ZenPhoto
Current Version is Latest Version......Continuing   

PhpWiki
Current Version is Latest Version......Continuing   

PmWiki
Current Version is Latest Version......Continuing   

TikiWiki
Current Version is Latest Version......Continuing   

OpenX
Current Version is Latest Version......Continuing   

Kamads
Current Version is Latest Version......Continuing   

PHPads
Current Version is Latest Version......Continuing   

Serendipity
Current Version is Latest Version......Continuing   

SMF
Current Version is Latest Version......Continuing   

Open Blog
Current Version is Latest Version......Continuing   

Website Baker
Current Version is Latest Version......Continuing   

sNews
Current Version is Latest Version......Continuing   

UseBB
Current Version is Latest Version......Continuing   

Pligg
Current Version is Latest Version......Continuing   

MODx
Current Version is Latest Version......Continuing   

eggBlog
Current Version is Latest Version......Continuing   

phpAlbum
Current Version is Latest Version......Continuing   

Shutter
Current Version is Latest Version......Continuing   

Completed updating the files. Go back to Software


I don't know why the others are not being checked. I think that is the problem why the other scripts are not being installed :(
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The INFO.XML file could not be found! Please report this to the Server Admin.
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Please check the boxes in the Software Tab.
All must be checked if you want all software

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

The INFO.XML file could not be found! Please report this to the Server Admin.
gieathome
Group: Member
Post Group: Working Member
Posts: 160
Status:
Quote From : alons August 21, 2009, 1:24 pm
Please check the boxes in the Software Tab.
All must be checked if you want all software


are you referring to the "Installed" check boxes?

softaculous defaulted the checkboxes as checked after they are installed successfully
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The INFO.XML file could not be found! Please report this to the Server Admin.
gieathome
Group: Member
Post Group: Working Member
Posts: 160
Status:
Quote From : alons August 21, 2009, 1:24 pm
Please check the boxes in the Software Tab.
All must be checked if you want all software


Ok it worked. I checked the installed checkboxes and ran the update in WHM.

My question, if I want to use CRON to install these scripts instead of whm, how can i do that? there is no checkboxes in cron/SSH
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The INFO.XML file could not be found! Please report this to the Server Admin.
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Sir Cron is enabled by default.
The software you check here are the ones that will be maintained by the Cron an also when you Update Manually.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

The INFO.XML file could not be found! Please report this to the Server Admin.
gieathome
Group: Member
Post Group: Working Member
Posts: 160
Status:
Quote From : alons August 21, 2009, 1:44 pm
Sir Cron is enabled by default.
The software you check here are the ones that will be maintained by the Cron an also when you Update Manually.


Yes that's correct. What I was trying to say was unless I check it in WHM and click on "Update", cron will not work, is that correct? Meaning I will really have to go to WHM and click the scripts and click on Update button and wait for it to finish so cron will work properly, correct?
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The INFO.XML file could not be found! Please report this to the Server Admin.
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Cron is enabled when you install Softaculous.
So its enabled by default.
The fact that you had current scripts when you manually updated shows cron was working properly.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

The INFO.XML file could not be found! Please report this to the Server Admin.
gieathome
Group: Member
Post Group: Working Member
Posts: 160
Status:
Quote From : alons August 21, 2009, 1:57 pm
Cron is enabled when you install Softaculous.
So its enabled by default.
The fact that you had current scripts when you manually updated shows cron was working properly.


Im sorry for the confusion but I don't think Im understood.

Yes it is enabled by default but if there is no check in WHM->SOFTWARE->UPDATES then cron will not install the scripts hence it is only updating softaculous version and not any script. So I had to go to whm->software->update to put check marks to the scripts and hit on Update button so next time the cron run it will be correct. My question, is there any other workaround without me having to go to whm->software->update and put check marks on the scripts?
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The INFO.XML file could not be found! Please report this to the Server Admin.
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Once you put the check marks it is saved.
So you wont have to again check it. You can in this way select only the scripts you want.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

The INFO.XML file could not be found! Please report this to the Server Admin.
ahatton
Group: Member
Post Group: Newbie
Posts: 16
Status:
I have Just installed With Version 1.9 Got The Error

'The INFO.XML file could not be found! Please report this to the Server Admin'

Any New Fixes?
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The INFO.XML file could not be found! Please report this to the Server Admin.
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Sir just go to WHM -> Softaculous -> Software and click on Update Settings

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

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