| Posted By: Brijesh on February 15, 2016, 7:50 am | Post: 1 |
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Hi,
It could be a firewall related issue. Can you please allow the following IPs in your firewall : api.softaculous.com (IP : 216.18.221.243) s1.softaculous.com (IP : 192.99.110.112) s2.softaculous.com (IP : 76.164.222.115) s3.softaculous.com (IP : 76.164.201.252) s4.softaculous.com (IP : 138.201.24.83) If you still face the issue please open a support ticket with us and we will check the issue asap : https://www.softaculous.com/support/ ----------------------- Webuzo - Multi User Hosting Control Panel AMPPS - Best WordPress/PHP/MySQL development tool |