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 I cant see uploaded backup in Backups and Restore (2 Replies, Read 10289 times)
NikolaD
Group: Member
Post Group: Newbie
Posts: 2
Status:
I uploaded my backup from PC local disk to "softaculous_backups" (File Manager - cPanel), but I can't see it in "Backups and Restore" in Softaculous. My host has the Free version of Softaculous. How can I solve this problem? I ask you for your help.
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I cant see uploaded backup in Backups and Restore
NikolaD
Group: Member
Post Group: Newbie
Posts: 2
Status:
Anybode?
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I cant see uploaded backup in Backups and Restore
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5652
Status:
Hi,

Sorry for the delay in response.

Is this the same account where you generated the backup ? Because if the path or url or the cPanel username that are present in the backup file do not match the ones on your server the backup will not be available for restore.

If you can open a ticket with us we can take a closer look :
https://softaculous.deskuss.com/open.php

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