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 Segmentation fault, Only experiencing this in Softaculous (33 Replies, Read 36995 times)
gieathome
Posted on # September 26, 2009, 2:23 pm
Group: Member
Post Group: Working Member
Posts: 160
Status:
i got segmentation error message in softaculous cron:

Quote

/bin/sh: line 1: 32609 Segmentation fault      /usr/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php >> /dev/null 2>&1


How do i fix this?
IP: --   

Segmentation fault
alons
Posted on # September 27, 2009, 5:02 am | Post: 1
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

There are many reasons for a segmentation fault:
http://www.cyberciti.biz/tips/segmentation-fault-on-linux-unix.html

It could simply also be because of an overload on the system or hardware failure.
I would recommend you just restart the system and then check.

Also which OS and Panel are you running ?

Regards,
Alons

-----------------------
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Segmentation fault
gieathome
Posted on # September 29, 2009, 12:05 pm | Post: 2
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Post Group: Working Member
Posts: 160
Status:
CentOS 5.x 64 bit

cPanel

Edited by gieathome : September 29, 2009, 12:06 pm
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Segmentation fault
alons
Posted on # September 29, 2009, 12:59 pm | Post: 3
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Was Softaculous working properly before and this error happened suddenly ?

There couldnt be any error in coding as this would be a problem on all servers otherwise.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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Segmentation fault
gieathome
Posted on # October 2, 2009, 11:02 am | Post: 4
Group: Member
Post Group: Working Member
Posts: 160
Status:
I don't know. It's cron that is having this problem.

How do I "reinstall" softaculous? It could be that the installation is corrupted. I had my DC checked and they confirmed that there is nothing wrong with the hardware
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Segmentation fault
queen_leonia
Posted on # October 5, 2009, 3:23 am | Post: 5
Group: Member
Post Group: Newbie
Posts: 13
Status:
Hi,

I got the same message too.
/bin/sh: line 1: 12412 Segmentation fault      /usr/bin/php /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/cron.php >> /dev/null 2>&1
IP: --   

Segmentation fault
alons
Posted on # October 5, 2009, 6:05 am | Post: 6
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
We had emailed you asking for some details.
Please reply.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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Segmentation fault
gieathome
Posted on # October 11, 2009, 3:19 am | Post: 7
Group: Member
Post Group: Working Member
Posts: 160
Status:
Didn't receive the email. Can you private message me here in this forum?

How do I "reinstall" softaculous? It could be that the installation is corrupted.
IP: --   

Segmentation fault
alons
Posted on # October 12, 2009, 12:07 pm | Post: 8
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

To reinstall just delete the Softaculous folder here:
/usr/local/cpanel/whostmgr/docroot/cgi/softaculous

Then run the normal installation procedure for cPanel:
http://www.softaculous.com/docs/install

Dont worry about losing any data. The datafiles are stored in individual user accounts

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
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Segmentation fault
gieathome
Posted on # October 17, 2009, 1:55 am | Post: 9
Group: Member
Post Group: Working Member
Posts: 160
Status:
Thanks alons for the instruction. can you bookmark / sticky the topic on how to uninstall softaculous because that might help a lot of problems. I did uninstall Softaculous and install it again and I no longer received the segmentation error
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Segmentation fault
alons
Posted on # October 17, 2009, 3:42 am | Post: 10
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

The Docs are on their way with an improved Client Panel as well.

So stay tuned.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Segmentation fault
gieathome
Posted on # November 8, 2009, 12:10 am | Post: 11
Group: Member
Post Group: Working Member
Posts: 160
Status:
Hi

After your upgrade, all my servers using Softaculous are now receiving segmentation error:

/bin/sh: line 1: 14549 Segmentation fault

:( Why?
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Segmentation fault
alons
Posted on # November 18, 2009, 11:38 am | Post: 12
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Can you let me know which OS did this happen ?

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Segmentation fault
gieathome
Posted on # November 27, 2009, 12:19 am | Post: 13
Group: Member
Post Group: Working Member
Posts: 160
Status:
CentOS and I keep on getting emails about this for all my servers so I don't think its hardware problem anymore. I believe this is a problem with your software
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Segmentation fault
alons
Posted on # November 27, 2009, 11:37 am | Post: 14
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Can you let us investigate if you dont mind giving a servers details?
One cause I can see is could be that PHP is not being able to download any files when run through the CRON hence shooting a Segmentation fault.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

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