Softaculous

Topic : Restore site pad

Posted By: 1meddude on November 18, 2018, 10:25 am

I was messing with user.php and found out it deleted my sitepad. Now everytime I load sitepad, it create a new FTP account in Cpanel. I need to restore my old site. I still have the APIkey and password of the old site pad. I was wondering if it could be restore.

Posted By: aakash_softac on November 19, 2018, 11:53 am | Post: 1

Hi,

If you have the API Key and API Pass then it can be restored. You will need to replace the new API KEY and API Pass with the old one in the user.php and you should be able to access user.php

Do let us know if you need any other information.

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Aakash Gupta
SitePad Developer

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Posted By: satutech on March 5, 2019, 3:21 am | Post: 2

Hi, I have the same problem for my website www.pentaglobalinterior.com, someone at the hosting provider changed my user.php to give me a new one after I complained about not being able to access Sitepad for a whole day back in January 2nd of this year, and now Sitepad seems to have deleted/forgot about every single change and update I wrote for the website I made with it using the old user.php even after I changed it back, and I kind of want to know if I can get that restored instead of having to resort to rebuilding the entire thing bit by bit.

Thank you.

Posted By: aakash_softac on March 5, 2019, 10:31 am | Post: 3

Hi,

Can you please open a support ticket with us so we can restore the site data from user.php back to your current editor?

https://softaculous.com/support/

Awaiting Reply.

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Aakash Gupta
SitePad Developer

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