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 Cannot access List VPS Page and clients getting error Not connected. Please try again., Getting error Not connected. Please try again. (18 Replies, Read 5447 times)
snthostings
Group: Member
Post Group: Newbie
Posts: 8
Status:
Hello,

Am unable to access List VPS Page,

It just doesnt load, from clients end, it says Not connected. Please try again.

How to fix it?
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
mrfarshay
Group: Member
Post Group: Newbie
Posts: 7
Status:
I'm getting the same error, has anyone got a solution for this
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
snthostings
Group: Member
Post Group: Newbie
Posts: 8
Status:
Quote From : mrfarshay June 25, 2016, 5:27 pm
I'm getting the same error, has anyone got a solution for this


Since when are you facing it?
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
mrfarshay
Group: Member
Post Group: Newbie
Posts: 7
Status:
It just started happening from today, i logged in say 5 hours ago successfully but when i tried about 30 minutes ago i was facing the Not Connected problem
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
snthostings
Group: Member
Post Group: Newbie
Posts: 8
Status:
Quote From : mrfarshay June 25, 2016, 5:34 pm
It just started happening from today, i logged in say 5 hours ago successfully but when i tried about 30 minutes ago i was facing the Not Connected problem


Same here, cannot connect via Admin Panel too, can access whole panel, except Listing VPS Page.
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
mrfarshay
Group: Member
Post Group: Newbie
Posts: 7
Status:
Yeah same here, i'm getting a HTTP 500 error when i try to list the VPS's and no clients can login to the VPS CP
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
snthostings
Group: Member
Post Group: Newbie
Posts: 8
Status:
Quote From : mrfarshay June 25, 2016, 5:39 pm
Yeah same here, i'm getting a HTTP 500 error when i try to list the VPS's and no clients can login to the VPS CP


Wonder if it a universal virtualizor problem.
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
mrfarshay
Group: Member
Post Group: Newbie
Posts: 7
Status:
I think it might be
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
scanhost
Group: Member
Post Group: Newbie
Posts: 5
Status:
see same problem on my server from today after a upgrade to Virtualizor 2.8.6
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
snthostings
Group: Member
Post Group: Newbie
Posts: 8
Status:
Quote From : scanhost June 25, 2016, 5:50 pm
see same problem on my server from today after a upgrade to Virtualizor 2.8.6


We are on 2.8.5
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
mrfarshay
Group: Member
Post Group: Newbie
Posts: 7
Status:
Do updates happen automatically, if not i haven't updated
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
snthostings
Group: Member
Post Group: Newbie
Posts: 8
Status:
Quote From : mrfarshay June 25, 2016, 5:56 pm
Do updates happen automatically, if not i haven't updated


Same here. No update for us yet.
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
mrfarshay
Group: Member
Post Group: Newbie
Posts: 7
Status:
Looks like virtualizor auto updates if you have'nt selected to do the updates manually.  If thats the case then the new update has caused this problem
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
snthostings
Group: Member
Post Group: Newbie
Posts: 8
Status:
Quote From : mrfarshay June 25, 2016, 10:13 pm
Looks like virtualizor auto updates if you have'nt selected to do the updates manually.  If thats the case then the new update has caused this problem


Got the solution.

Quote
Can you please comment the line $GLOBALS["latest_os"]["lxc"] = ; (line no 32)line in /usr/local/virtualizor/ostemplates_list.php file and let us know if you still getting that error.

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Cannot access List VPS Page and clients getting error Not connected. Please try again.
juniorriau
Group: Member
Post Group: Newbie
Posts: 5
Status:
Quote From : snthostings June 26, 2016, 3:46 am
Quote From : mrfarshay June 25, 2016, 10:13 pm
Looks like virtualizor auto updates if you have'nt selected to do the updates manually.  If thats the case then the new update has caused this problem


Got the solution.

Quote
Can you please comment the line $GLOBALS["latest_os"]["lxc"] = ; (line no 32)line in /usr/local/virtualizor/ostemplates_list.php file and let us know if you still getting that error.



i have tried, it works. you may also set it to 0
Quote
$GLOBALS["latest_os"]["lxc"] = 0;
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
mrfarshay
Group: Member
Post Group: Newbie
Posts: 7
Status:
yeah that worked for me too, virtualizor sent me the solution this morning
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
Keage
Group: Member
Post Group: Newbie
Posts: 44
Status:
This is why we don't have automatic updates enabled. However, automatic or not, everyone should be using the stable branch in production! Good to hear Virtualizor swiftly resolved the issue for you all, luckily we weren't effected.

Is a patch release really the right time to release LXC anyway? Surely such a large change should have been 2.9, not 2.8.6.
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Cannot access List VPS Page and clients getting error Not connected. Please try again.
chirag
Group: Virtualizor Team
Post Group: Elite Member
Posts: 419
Status:
Hi,

This wasn't an auto update issue.
The new version is currently in the release branch and not the stable
branch.
It was related to the OS templates list getting updated when we launched the
update for LXC .
We had fixed this ASAP and provided solution to the users who had opened
tickets.
The corrected OS list was patched on our mirrors and we fixed it for all
users (on all servers).

We test our code thoroughly and push the updates. However, this was an
unexpected error which was not related to the update, but rather the OS list
which is common between the stable, release and beta branches.
We have taken measures to further separate the OS List as well in the next
version.

Regards,
Virtualizor Team

Edited by chirag : June 27, 2016, 7:18 am

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Cannot access List VPS Page and clients getting error Not connected. Please try again.
24x7servermanagement
Group: Member
Post Group: Newbie
Posts: 11
Status:
We are on 2.8.5 , Will wait for some more time to get the new update applied  error free.

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