Hey ajmeireles2018,
a few words about virtualizor... We stay with virtualizor since 2014 and it never happened to me that there was a markable delay in support response times. Even during sunday night I got very fast responses.
A few words about me... I usually don´t shout and treat people with respect. I´am thankful for any help I get and I do not rant & offend people from which I expect help. Even if something was not optimal, I do not go public and call someone ridiculous.
Now, make an educated guess why you may face this kind of issues....
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