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 Upgrade from Free to Paid license and account cleanup.. (5 Replies, Read 3948 times)
danfelbm
Posted on # July 6, 2010, 12:21 am
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hey there,

I would like to know how to upgrade from a free license to a paid term, when updating the license it says,
The License Key - LICENSE KEY - Already have a Monthly Subscription Enabled! .... And it doesn't let me do anything ...

If I update the license, how to upgrade the script? ie the script that is installed says on the bottom: "Powered by Free Softaculous Licensse" and the scripts are just a few compared with the paid license .... what should I do?

Also, my account has a one 24-month license, and almost three licenses and I have no idea why!... could someone please make an "account reset"?... to put the order again?

Regards.
IP: --   

Upgrade from Free to Paid license and account cleanup..
alons
Posted on # July 6, 2010, 5:53 pm | Post: 1
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Your support ticket has been responded to.
Also the 24 month license is there but its inactive.
Its there because you must have raised an invoice but not paid for it.
Its been removed now.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
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IP: --   

Upgrade from Free to Paid license and account cleanup..
rsdhost
Posted on # July 28, 2010, 3:58 am | Post: 2
Group: Member
Post Group: Newbie
Posts: 1
Status:
i have the same problem and my license is paid!!! how do i fix this??
IP: --   

Upgrade from Free to Paid license and account cleanup..
alons
Posted on # July 29, 2010, 6:13 pm | Post: 3
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
rsdhost please illustrate the problem.
I didnt understand your problem.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

Upgrade from Free to Paid license and account cleanup..
point0fsale
Posted on # August 11, 2010, 3:39 pm | Post: 4
Group: Member
Post Group: Newbie
Posts: 1
Status:
Let me help understand the problem. Your billing and invoicing function does not work. Rather than referring people to your email address, it is suggested that you fix it.
:-(
IP: --   

Upgrade from Free to Paid license and account cleanup..
alons
Posted on # August 12, 2010, 5:12 am | Post: 5
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

We are trying to integrate WHMCS so that it can be used for billing.
Also the error will occur if you are trying to Resubscribe to the Monthly Subscription.
It is a double check so that a person doesnt resubscribe.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

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