Post Group: Working Newbie
Posts: 58
Status:
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Quote From : Rojxp July 2, 2019, 3:17 pm HI,
Your license (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License
I have tried to refresh the license but doesn't work.
On my WHM panel it says my IP is: 198.50.158.159
But on the address bar it says IP is: 192.99.148.126
Which one is right? and can you update the license for me please
Regards
Hi,
Sure your license seems to be renewed. Please access Softaculous admin panel via WHM and click on refresh license. Also the license needs to be associated with primary IP of your server only.
You can raise a support ticket with us so that you can share more details to us which shall help us in resolving this faster for you.
Edited by Moderator : July 12, 2019, 10:48 am
----------------------- ​Regards,
Surjeet Singh
Softaculous Ltd
For support contact us here. |