Softaculous https://www.softaculous.com/board/index.php? <![CDATA[Custom FROM email address]]> https://www.softaculous.com/board/index.php?tid=16180&tpg=1#p48659
Quote From : Brijesh February 18, 2020, 10:39 am
Hi,

Which panel are you using ?

You can set the From Email from the Reseller panel in Softaculous and it will be used for the users under their respective resellers.


I'm using WHM/cPanel, thanks a lot for your reply, will try that and post the results.

Regards,

Esteban.]]>
Tue, 18 Feb 2020 22:12:58 GMT https://www.softaculous.com/board/index.php?tid=16180&tpg=1#p48659
<![CDATA[LIVEAPI connection to cPanel]]> https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48658 Tue, 18 Feb 2020 10:48:48 GMT https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48658 <![CDATA[Softaculous Update hook]]> https://www.softaculous.com/board/index.php?tid=16115&tpg=1#p48657
At the moment the filter is supported only with the filename "filter.php"

Please rename the file to :
/usr/local/directadmin/plugins/softaculous/images/hooks/filter.php

and then the filter should work fine. ]]>
Tue, 18 Feb 2020 10:47:05 GMT https://www.softaculous.com/board/index.php?tid=16115&tpg=1#p48657
<![CDATA[Custom FROM email address]]> https://www.softaculous.com/board/index.php?tid=16180&tpg=1#p48656
Which panel are you using ?

You can set the From Email from the Reseller panel in Softaculous and it will be used for the users under their respective resellers.]]>
Tue, 18 Feb 2020 10:39:17 GMT https://www.softaculous.com/board/index.php?tid=16180&tpg=1#p48656
<![CDATA[LIVEAPI connection to cPanel]]> https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48655 But yesterday one of the other options was used and work. That was a user that transferred from a old server.

Ok, will do that.]]>
Tue, 18 Feb 2020 10:36:37 GMT https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48655
<![CDATA[LIVEAPI connection to cPanel]]> https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48654
Quote From : Floffy February 18, 2020, 10:30 am
A reinstall of Softaculous did the trick this time.
Glad to hear that !
If you have any server where you are still facing the issue please open a support ticket so that we can find the exact cause of the issue.
]]>
Tue, 18 Feb 2020 10:33:59 GMT https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48654
<![CDATA[LIVEAPI connection to cPanel]]> https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48653
Please check if the .softaculous folder is owned by the correct user. It could be possible if this folder is moved from another server by root it could be owned by root and the user might not be able to open the folder to write.

Also if you can open a support ticket with us with the login details of one of the servers where you face the issue so that we can check this and find the exact cause of the issue :
https://softaculous.deskuss.com/]]>
Tue, 18 Feb 2020 10:32:58 GMT https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48653
<![CDATA[LIVEAPI connection to cPanel]]> https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48652 Tue, 18 Feb 2020 10:30:18 GMT https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48652 <![CDATA[LIVEAPI connection to cPanel]]> https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48651 But still we see these errors in log and softaculous is still not loading:

Code
[2020-02-18 11:20:37 +0100] die [Internal Death while parsing [live php] 754547] Child failed to make LIVEAPI connection to cPanel from: ./frontend/paper_lantern/softaculous/index.live.php. at cpanel.pl line 4381.
at cpanel.pl line 4381.
        cpanel::cpanel::setup_external_engine() called at cpanel.pl line 883
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/softaculous/index.live.php") called at cpanel.pl line 321


Child failed to make LIVEAPI connection to cPanel from: ./frontend/paper_lantern/softaculous/index.live.php. at cpanel.pl line 4381.
[2020-02-18 11:20:37 +0100] warn [cpaneld] The subprocess (cpanel (cpanel)) exited with an error: The subprocess reported error number 255 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 251.
        Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x2d9ec58)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 109
        Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x2d9ec58), "subprocess_name", "cpanel (cpanel)", "subprocess_read_handle", GLOB(0x2d9eed8), "subprocess_write_handle", GLOB(0x2d9ed70), "subprocess_pid_to_reap", ...) called at cpsrvd.pl line 7293
        cpanel::cpsrvd::cpHandler("app", "cpanel", "document", "./frontend/paper_lantern/softaculous/index.live.php") called at cpsrvd.pl line 2768
        cpanel::cpsrvd::dodoc_cpaneld() called at cpsrvd.pl line 1970
        cpanel::cpsrvd::dodoc(HASH(0x13a07c0)) called at cpsrvd.pl line 1717
        cpanel::cpsrvd::handle_one_connection(5) called at cpsrvd.pl line 1097
        cpanel::cpsrvd::script() called at cpsrvd.pl line 425
[2020-02-18 11:20:42 +0100] die [Internal Death while parsing [live php] 755035] Child failed to make LIVEAPI connection to cPanel from: ./frontend/paper_lantern/softaculous/index.live.php. at cpanel.pl line 4381.
at cpanel.pl line 4381.
        cpanel::cpanel::setup_external_engine() called at cpanel.pl line 883
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/softaculous/index.live.php") called at cpanel.pl line 321


Child failed to make LIVEAPI connection to cPanel from: ./frontend/paper_lantern/softaculous/index.live.php. at cpanel.pl line 4381.
[2020-02-18 11:20:42 +0100] warn [cpaneld] The subprocess (cpanel (cpanel)) exited with an error: The subprocess reported error number 255 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 251.
        Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x2d9f928)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 109
        Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x2d9f928), "subprocess_name", "cpanel (cpanel)", "subprocess_read_handle", GLOB(0x2da0148), "subprocess_write_handle", GLOB(0x2d9f9a0), "subprocess_pid_to_reap", ...) called at cpsrvd.pl line 7293
        cpanel::cpsrvd::cpHandler("app", "cpanel", "document", "./frontend/paper_lantern/softaculous/index.live.php") called at cpsrvd.pl line 2768
        cpanel::cpsrvd::dodoc_cpaneld() called at cpsrvd.pl line 1970
        cpanel::cpsrvd::dodoc(HASH(0x13a07c0)) called at cpsrvd.pl line 1717
        cpanel::cpsrvd::handle_one_connection(5) called at cpsrvd.pl line 1097
        cpanel::cpsrvd::script() called at cpsrvd.pl line 425
]]>
Tue, 18 Feb 2020 10:22:27 GMT https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48651
<![CDATA[LIVEAPI connection to cPanel]]> https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48650
We have tried all of these:
mkdir /var/softtmp
chmod 0777 /var/softtmp

chown root:root /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/bin/soft
chmod 4555 /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/bin/soft

Install it again:
wget -N http://files.softaculous.com/install.sh
chmod 755 install.sh
./install.sh

I'm checking cPanel error log and see this:

Code
PHP Warning:  touch(): Unable to create file /home/username/.softaculous/sess/a986085277e107b8ab0ecc5b90b40599 because Permission denied in /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/index.live.php on line 98
PHP Warning:  chmod(): Permission denied in /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/index.live.php on line 99
PHP Warning:  fopen(/home/username/.softaculous/sess/a986085277e107b8ab0ecc5b90b40599): failed to open stream: Permission denied in /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/enduser/index.live.php on line 101
[2020-02-18 11:03:33 +0100] die [Internal Death while parsing [live php] 632491] Child failed to make LIVEAPI connection to cPanel from: ./frontend/paper_lantern/softaculous/index.live.php. at cpanel.pl line 4381.
at cpanel.pl line 4381.
        cpanel::cpanel::setup_external_engine() called at cpanel.pl line 883
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/softaculous/index.live.php") called at cpanel.pl line 321


Child failed to make LIVEAPI connection to cPanel from: ./frontend/paper_lantern/softaculous/index.live.php. at cpanel.pl line 4381.
[2020-02-18 11:03:33 +0100] warn [cpaneld] The subprocess (cpanel (cpanel)) exited with an error: The subprocess reported error number 255 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 251.
        Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x222d800)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 109
        Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x222d800), "subprocess_name", "cpanel (cpanel)", "subprocess_read_handle", GLOB(0x222dd98), "subprocess_write_handle", GLOB(0x25f7ee8), "subprocess_pid_to_reap", ...) called at cpsrvd.pl line 7293
        cpanel::cpsrvd::cpHandler("app", "cpanel", "document", "./frontend/paper_lantern/softaculous/index.live.php") called at cpsrvd.pl line 2768
        cpanel::cpsrvd::dodoc_cpaneld() called at cpsrvd.pl line 1970
        cpanel::cpsrvd::dodoc(HASH(0x13a07c0)) called at cpsrvd.pl line 1717
        cpanel::cpsrvd::handle_one_connection(5) called at cpsrvd.pl line 1097
        cpanel::cpsrvd::script() called at cpsrvd.pl line 425


Is there any solution that will work and fix this?]]>
Tue, 18 Feb 2020 10:06:06 GMT https://www.softaculous.com/board/index.php?tid=14965&tpg=1#p48650