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 There was an error extracting the package - - PHP 7.3 - php73-x86_64.tar.gz (3 Replies, Read 549 times)
Irfanalam123
Group: Member
Post Group: Newbie
Posts: 32
Status:
Hi,

I am unable to install Webuzo on Google Cloud Platform - Compute Engine Instance

I followed this steps using normal as well as Root user both- http://www.webuzo.com/blog/how-to/3-steps-to-install-webuzo-control-panel-1579.html

When installing it by calling URL - http://3x.xx.1xx.xx:2004/install.php
After filling all the details and then clicking install, getting this error

There was an error extracting the package - - PHP 7.3 - php73-x86_64.tar.gz


I had installed Webuzo before on Google Cloud Platform - Compute Engine Instance At that time it was installed but today it is showing the above error.

How to resolve this?
IP: --   

There was an error extracting the package - - PHP 7.3 - php73-x86_64.tar.gz
Dhanya
Group: Softaculous Team
Post Group: Working Member
Posts: 152
Status:
Hi,

We have replied to your ticket you had opened. Please refer the ticket and let us know if you face any issues further.
IP: --   

There was an error extracting the package - - PHP 7.3 - php73-x86_64.tar.gz
rufoqe
Group: Member
Post Group: Newbie
Posts: 12
Status:
the same problem, please say the solution for everyone


There was an error extracting the package - - PHP 7.3 - php73-x86_64.tar.gz



IP: --   

There was an error extracting the package - - PHP 7.3 - php73-x86_64.tar.gz
Dhanya
Group: Softaculous Team
Post Group: Working Member
Posts: 152
Status:
Hi,

Please execute the following command as root:
rm -rf /var/softaculous/apps/php73/*

Once done, rerun the installer and check if you still face the issue.

If you still face the issue, please open a support ticket with us:
https://softaculous.deskuss.com/

Let us know if you need any further information.
IP: --   

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