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 Error: Parse error: 76: Unknown at line 2, Error when installing any script (5 Replies, Read 3041 times)
DNSGuard
Group: Member
Post Group: Newbie
Posts: 2
Status:
We're getting the following error when attempting to install any script:

Parse error: 76: Unknown at line 2 (at the very top left hand corner)

and then    * The MySQL Connection could not be established.

If you need access to the server please let us know and we'll get you setup.

Thanks ahead of time
IP: --   

Error: Parse error: 76: Unknown at line 2
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Have you disabled DB Prefixing ?
Your support ticket has been replied to as well.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

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Error: Parse error: 76: Unknown at line 2
DNSGuard
Group: Member
Post Group: Newbie
Posts: 2
Status:
Yes we have and thank you very much for the quick patch, much needed, and we're looking forward to 3.2

Thanks again
IP: --   

Error: Parse error: 76: Unknown at line 2
ukhost4u
Group: NOC
Post Group: Newbie
Posts: 3
Status:
We've also got this problem on one of our servers. What's the solution?
IP: --   

Error: Parse error: 76: Unknown at line 2
ukhost4u
Group: NOC
Post Group: Newbie
Posts: 3
Status:
Incidentally, we still haven't disabled database prefix on this or any server at present.
IP: --   

Error: Parse error: 76: Unknown at line 2
alons
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Is this occuring on a new server ?
We encountered a bug in cPanel that USERS are not being added to DBs.
This is also the case when you add it manually in cPanel.
A force update will solve the problem.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

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