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 RIDICULOUS SUPPORT! (2 Replies, Read 1922 times)
ajmeireles2018
Posted on # May 15, 2018, 1:51 am
Group: Member
Post Group: Newbie
Posts: 29
Status:
My simple virtualizer has stopped working, I have no access to the panel at all.

I open a support ticket, I claim that I have an EMERGENCY and nobody even wants to respond.

For God's sake, better this and understand that URGENCY IS DIFFERENT FROM NORMAL SUPPORT!
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RIDICULOUS SUPPORT!
jevingala
Posted on # May 15, 2018, 6:18 am | Post: 1
Group: Virtualizor Team
Post Group: Super Member
Posts: 742
Status:
Hi,
Is your resolved ?If not, then let me know your ticket id .


-----------------------
Regards,
Virtualizor Team.
http://virtualizor.com/
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RIDICULOUS SUPPORT!
wolke
Posted on # May 15, 2018, 10:13 am | Post: 2
Group: NOC
Post Group: Elite Member
Posts: 437
Status:
Hey ajmeireles2018,

a few words about virtualizor... We stay with virtualizor since 2014 and it never happened to me that there was a markable delay in support response times. Even during sunday night I got very fast responses.

A few words about me... I usually don´t shout and treat people with respect. I´am thankful for any help I get and I do not rant & offend people from which I expect help. Even if something was not optimal, I do not go public and call someone ridiculous.

Now, make an educated guess why you may face this kind of issues....


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