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 no answer from support since 17.april 2011 (8 Replies, Read 3084 times)
zeki
Posted on # April 21, 2011, 10:03 am
Group: Member
Post Group: Newbie
Posts: 5
Status:
hello
i hope anyone from softaculous see this.
i opened on sunday a ticket and dont get an answer till now.

Support Ticket Opened [#238358]

can anyone check this (i submitted a bug in the typo3 installation)

if you need anythin to test for you, let me now.


thanks
zeki
IP: --   

no answer from support since 17.april 2011
alons
Posted on # April 23, 2011, 6:42 am | Post: 1
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

I have replied to the ticket.
Sorry for the late reply.
It was marked as read.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

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no answer from support since 17.april 2011
zeki
Posted on # April 29, 2011, 1:01 pm | Post: 2
Group: Member
Post Group: Newbie
Posts: 5
Status:
hello
now i wait again a week, after youve got the server details.
can you help me please?

thanks
zeki
IP: --   

no answer from support since 17.april 2011
alons
Posted on # April 29, 2011, 5:41 pm | Post: 3
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Replied to your ticket sir.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

no answer from support since 17.april 2011
zeki
Posted on # April 30, 2011, 1:48 pm | Post: 4
Group: Member
Post Group: Newbie
Posts: 5
Status:
hi
i updated the ticket now.
greets
zek
IP: --   

no answer from support since 17.april 2011
zeki
Posted on # May 3, 2011, 10:11 pm | Post: 5
Group: Member
Post Group: Newbie
Posts: 5
Status:
hello?
IP: --   

no answer from support since 17.april 2011
zeki
Posted on # May 5, 2011, 4:18 pm | Post: 6
Group: Member
Post Group: Newbie
Posts: 5
Status:
i have updated the ticket again - still no answer.
IP: --   

no answer from support since 17.april 2011
alons
Posted on # May 7, 2011, 9:21 am | Post: 7
Group: Administrator
Post Group: Super Member
Posts: 2280
Status:
Hi,

Sir, we are facing an extremely high number of emails and tickets. Sorry for all the inconvenience caused.
We are trying our best to give suport ASAP.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP
IP: --   

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