Softaculous


Topic : Endusers Disabled Scripts Installations


Posted By: sparek on March 5, 2023, 9:38 pm
I really have no idea where this came from or what it's referring to.

In the enduser's control panel (not the admin control panel) if you click All Installation - a user some how got a WordPress installation under a heading called "Disabled Scripts Installations".  I have no idea how the user got it there.  I have no idea how to make it active again.

Can't find any documentation of this.  All documentation seems to lead back to enable or disabling a script in the admin control panel - and that is not what I'm referring to here.

Posted By: Brijesh on March 6, 2023, 9:57 am | Post: 1
Hi,

This situation happens when the scripts are not enabled for the enduser. E.g. if a user had WordPress enabled previously and they installed WordPress.

Later if WordPress is disabled for the user their installation will continue to run fine but Softaculous will show such installations under "Disabled Scripts Installations" section on All Installations page.

The solution for this is to enable the scripts back. There are 3 places from where the script could be disabled :

1. Softaculous Admin Panel -> Software -> General Scripts
2. Softaculous Admin Panel -> Plans
3. 2. Softaculous Reseller Panel -> Plans

Once the scripts are enabled the installation should display fine in the enduser panel.

If you still face the issue do let us know.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: sparek on March 6, 2023, 3:23 pm | Post: 2
The issue was that the Softaculous cron had not been running.  Forced a Softaculous cron run and the problem resolved itself.

Posted By: Brijesh on March 8, 2023, 7:52 am | Post: 3
Glad to know the issue was resolved.

You can check the /etc/cron.d/softaculous file to find why the cron job is not running. Because if the cron does not run you will not get the script updates daily.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Powered By AEF 1.0.8 © 2007-2008 Electron Inc.