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 SMTP connect() failed. (34 Replies, Read 20604 times)
m25252727
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Post Group: Newbie
Posts: 24
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In wordpress with Easy SMTP Plugin I am getting

SMTP connect() failed.

Control Panel Webuzo
PHP 7.1
Mysql 56
Please guide me
HOw to send SMTP authentic mail
IP: --   

Wordpress - SMTP connect() failed.
peopleinside
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Post Group: Super Member
Posts: 1391
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Open source, web and security passionate
This if off topic!

This is an issue regarding managing of your Wordpress installation and mail. However I suggest to use the plug-in Easy SMTP than you need know how manage and configure correctly email.

First of all maybe for send email without errors you need a valid certificate for emails. Is a lot of time that I do not test to send email with an email that use a self signed certificate or STARTTLS.


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PeopleInside  :angel:

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SMTP connect() failed.
m25252727
Group: Member
Post Group: Newbie
Posts: 24
Status:
I am already using EASY SMTP.

Please help me.
I am using Letus SSL
What os do ?

2017-03-31 06:26:50    Connection: opening to ssl://xxx.com:587, timeout=300, options=array (
                                        )
2017-03-31 06:26:50    Connection: Failed to connect to server. Error number 2. "Error notice: stream_socket_client(): SSL operation failed with code 1. OpenSSL Error messages:
                                        error:140770FC:SSL routines:SSL23_GET_SERVER_HELLO:unknown protocol
2017-03-31 06:26:50    Connection: Failed to connect to server. Error number 2. "Error notice: stream_socket_client(): Failed to enable crypto
2017-03-31 06:26:50    Connection: Failed to connect to server. Error number 2. "Error notice: stream_socket_client(): unable to connect to ssl://xxx.com:587 (Unknown error)
2017-03-31 06:26:50    SMTP ERROR: Failed to connect to server:  (0)
2017-03-31 06:26:50    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
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SMTP connect() failed.
peopleinside
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:P  Oh sorry you are right. You are already using this. I was cnfusing with another plug-n so Easy SMTP is ok.

You can try to start a chat with me by following the link on my footer than I can see if I can help you better. Here is very difficult :)


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PeopleInside  :angel:

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SMTP connect() failed.
peopleinside
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Open source, web and security passionate
I was confused and give to you the wrong SMTP plug-in.

You should use SMTP Mailer


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PeopleInside  :angel:

Web, security, open source passionate.
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SMTP connect() failed.
peopleinside
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Hi,
I AM unable to help you with this. Please as you are a Premium user open a ticket here https://www.softaculous.com/support/

Thank you!


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PeopleInside  :angel:

Web, security, open source passionate.
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SMTP connect() failed.
peopleinside
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Open source, web and security passionate
Hi,
maybe all is set now but you need change your SSH hostname into your main domain name. This can be the issue of the certificate not accepted.

Issue can be different, hope Webuzo Team will able to help you with that issue.  :xd:  I foghet that in my server my hostname has been changed for be qualified with the certificate.


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PeopleInside  :angel:

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SMTP connect() failed.
m25252727
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Post Group: Newbie
Posts: 24
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Created a support ticket as well as email has been sent.
Now waiting.
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SMTP connect() failed.
peopleinside
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This is fine but you can try to change your hostname to be the same of the hostname you put on email. this can fix your issue. Just a suggestion before Webuzo will see your ticket tomorrow or in next days. For today working time of Webuzo is almost ended


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PeopleInside  :angel:

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SMTP connect() failed.
m25252727
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Post Group: Newbie
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In which file I have to change.
Please guide me in detail.
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SMTP connect() failed.
peopleinside
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Hi, 7 minutes of queue sorry. I accept your chat and you was leaved out. Please try again to chat with me :) and give more time for reply to your chat request, thank you! Maximum waiting time is 15 minutes.


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PeopleInside  :angel:

Web, security, open source passionate.
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SMTP connect() failed.
peopleinside
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After all I think now issue is in your Exim.
I will inform Webuzo so they can look at your ticket.


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PeopleInside  :angel:

Web, security, open source passionate.
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SMTP connect() failed.
m25252727
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Posts: 24
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First of all thanks for great support to Marco Borla.

Please tell Webuzo all scene.
As you now very much better then all
that where is the problem.
Waiting for nice resolution with problem reason also.
Please clear solution and problem,
So that other users also can be benefited here in future.
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SMTP connect() failed.
peopleinside
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You are not the only one customer that have issue with email.
I said many time to Webuzo team to improve email by adding Antivirus and Antispam protection. I AM waiting that since 3 years. Maybe (but not sure) I will see in the future email protection, auto responders, etc

Webuzo team in all this time has fixed different issue I reported and that's great! Also in the security they fix. I report and they fix so this is very great.

Your case was:
You asked to be able to use email SMTP in Wordpress. For do that is necessary a valid certificate because now the new PHP is checking the security of the connection.

Webuzo have to see if in the future can use Let's Encrypt for generate and use a valid certificate for email and set all to the maximum securty than user has few step to do... actually as you seen I spent more than a day for configure email in your case and I had not enough time to fix your issue after many hours of work.

Now I informed Webuzo about your case (but you are not the only one that have issue with relay not permitted and SSL on email)

Your Exim is to remove so once in Webuzo should be used the box on top for searching Exim, unistall than reinstall and once done this exim.conf should be customized for use SSL of let's Encrypt.

I had already customized dovecot for use your let's encrypt certificate and also hostname of your server has been changed for have the same name used by emails.

After edit of Exim relay not permitted should be resolved. Now your SSL on email works fine. I configured your email on Thunderbird and was able to send and receive email ... the error "relay not permitted" is present when you try to send an email to an external address and this is the last things to fix for your case. Once this is fixed you will be able to configure the plugin SMTP Mailer.

Finally I suggested this plugin as EasySMTP has gived issues in the past, do not know if now is fixed and SMTP Mailer give logs of what is happening (debug), connection or error info.

Hear you soon. Today Webuzo Team is offline and will be also tomorrow. If you need help I AM here.


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PeopleInside  :angel:

Web, security, open source passionate.
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SMTP connect() failed.
m25252727
Group: Member
Post Group: Newbie
Posts: 24
Status:
Exim has been reinstalled.
Now waiting to be customized it.
So that we can use SMTP Auth with SSL(Let us Encrypt) .
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