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 Losing form data, The email that send Contact form data is not sending all fields. (4 Replies, Read 7482 times)
edwalzak@gmail.com
Group: Member
Post Group: Newbie
Posts: 2
Status:
I'm using Pagelayer/PopularFX, the Conceptial theme.

The contact form built into the theme has Name, Email, Subject, Message fields.

However, the email I receive when someone completes the form only includes the message field. I can't seem to find the settings for this form to fix it. Any advice?
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Losing form data
edwalzak@gmail.com
Group: Member
Post Group: Newbie
Posts: 2
Status:
I was able to fix this by going into Contact Form Settings, and for each field I just changed the "Input Field Name" and suddenly the form data appears in my emails.
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Losing form data
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 4982
Status:
Glad to know you were able to find the solution for the issue.

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Losing form data
FraGar
Group: Member
Post Group: Newbie
Posts: 1
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Hello! I'm having the same problem, and I also changed the "Input Field Name" as you suggested, but I'm still not getting the data. Can I ask what you changed the Field Name to? And did you add that name anywhere else?

Thanks!
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Losing form data
kipyegon
Group: Member
Post Group: Newbie
Posts: 1
Status:
@FraGar, Was your issue solved. I had the same thing and I just managed to solve it . As @Edwalzak mentioned, it has to do with the "Input field name" field.  Below each element in the contact form, eg Name. Click the element on the Pagelayer contact form and a drop drown list will show. Change Input field from the default "Fieldname" to something unique like Name. Do this for all your elements in the contact form then save your changes. You should now be able to get all the details in the email.
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