Softaculous

Topic : addon domains not working

Posted By: portatech on July 3, 2014, 8:11 pm

hello,

I have installed webuzo on a digitalocean droplet. Ubuntu 14.04 x64

I changed the nameservers to point to ns1.digitalocean.com and ns2.digitalocean.com.

I added the main domain to the dns list inside digitalocean with an A record pointing to the droptlet IP.

the domain works and points to the default webuzo index page so no problem with main domain.

BUT

I follow the same process for add-on domains but they are not working properly.

my main domain points to /home/user/public_html

my addon domains point to /home/user/public_html/addon1

the whois data for the addon domain is the same as my main domain.

when I ping it it shows the correct IP.

nothing on the error log.

any idea what could be the problem.

Posted By: portatech on July 4, 2014, 8:21 am | Post: 1

it was fixed

a python module installed on the server caused the trouble.

Quick fix for the same is to rename the wsgi config file /usr/local/apps/apache/etc/conf.d/wsgi.conf to /usr/local/apps/apache/etc/conf.d/wsgi.conf.bak

Restart the Apache service as

Root > service httpd restart

It is replicated on Ubuntu only.

Posted By: valley on July 4, 2014, 12:19 pm | Post: 2

Thanks for sharing the fix :xd:

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Posted By: mdcarlos on July 8, 2014, 8:18 am | Post: 3

thanks for the information needed that too

Posted By: rhilo on February 2, 2015, 1:52 am | Post: 4

Thanks for the fix! I can also verify that this also works on CentOs

Posted By: valley on February 11, 2015, 7:54 am | Post: 5

Quote From : rhilo February 2, 2015, 1:52 am

Thanks for the fix! I can also verify that this also works on CentOs

It is not required on CentOS.
What is your CentOS version and architecture ?

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Posted By: ariefsanjani on August 5, 2015, 9:01 am | Post: 6

helo..

I experienced the same problem, but I'm using nginx server ..
how to solve it on nginx server?
I use centos 6 32 bit

thanks

Posted By: riwalker@yahoo.com on February 1, 2021, 7:55 pm | Post: 7

I'm still getting errors guys
I have the root in public_html
but the addons moved to home/user/addon_html/site

the conf files looks correct, but apache always goes to the root!!
how do i fix this ?

Posted By: jaykisan on February 11, 2021, 9:23 am | Post: 8

Hi,

Sorry for the incovenice caused to you.

Please open a support ticket
https://softaculous.deskuss.com/