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 Other websites like facebook/twitter not able to access my website (8 Replies, Read 19185 times)
ak111in
Group: Member
Post Group: Newbie
Posts: 5
Status:
Hi,

I have a linode server with webuzo and cent os 7, the problem is that none of the social sites like facebook.com or twitter.com are able to access it and they show the default webuzo error page on share.
Facebook link which cannot find my website:
https://developers.facebook.com/tools/debug/og/echo?q=http://www.minaddress.info/

Looking for a way to solve this issue.


Thanks for your help.
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Other websites like facebook/twitter not able to access my website
ak111in
Group: Member
Post Group: Newbie
Posts: 5
Status:
Just found out that directly giving the ip address of server is working fine , so what do I need to do to get it working with the domain name?
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Other websites like facebook/twitter not able to access my website
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Does your Domain point to the Webuzo server IP ?
Restart your services for once
http://webuzo.com/wiki/Restart_services

Hope this helps

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Other websites like facebook/twitter not able to access my website
ak111in
Group: Member
Post Group: Newbie
Posts: 5
Status:
Hi thanks for the reply.

Yes The domain is pointing to webuzo server IP as you can see, entering domain www.minaddress.info or the ip address 85.159.211.239/minaddress open the same page and work properly.
I restarted all services but no effect.

I think the issue is the way webuzo redirects the request for a domain name once it gets it through the ip because instead of showing correct website index, it is showing me webuzo error page "This page is generated by Softaculous Webuzo, a leading provided of software for the webhosting industry. You are seeing this page because you  have not uploaded the site content yet."
Please help.
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Other websites like facebook/twitter not able to access my website
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Hi,

It is not an error page but a default welcome page with is active if a index.html or index.php file does not exist in the document root of the landing domain.

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Other websites like facebook/twitter not able to access my website
ak111in
Group: Member
Post Group: Newbie
Posts: 5
Status:
ok, can you tell me the location of this welcome page as I am not able to find it. Also how can I determine the document root for a particular domain (I mean the default location where webuzo checks it)
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Other websites like facebook/twitter not able to access my website
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Simply add an index.html or index.php in the path for your domain and it will vanish.

Default page is located here
/usr/local/apps/apache/www/error/noindex.html

You can get the list of domains and their paths from Webuzo Enduser Panel >> Manage Domains

http://www.webuzo.com/wiki/Manage_Domain



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Other websites like facebook/twitter not able to access my website
ak111in
Group: Member
Post Group: Newbie
Posts: 5
Status:
index.php already exists as you can see when you open the website www.minaddress.info only when other websites like facebook, twitter etc try to access it, I get the webuzo default page.

Anyways I have shifted to zpanel and now everything is working fine, liked webuzo but cannot continue due to this issue.
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Other websites like facebook/twitter not able to access my website
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Apology for the confusion and trouble caused to you.

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