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 Joomla 4 clone loses Administrator Template (4 Replies, Read 2517 times)
pacman
Posted on # September 28, 2022, 2:46 am
Group: Member
Post Group: Newbie
Posts: 3
Status:
Fresh Joomla 4 instance (not upgraded from 3).  Only one plugin.  In Softaculous, I cloned this instance.  The clone operation works.  When I visit the cloned site, the site renders correctly.  However...

When I login as administrator, it seems like the Administrator Template does not exist.  There is just text of all the menus, and you can click through the options, but it's only text and the Save button has no effect.  See the attachment. 
Any thoughts on what might not have cloned properly or suggestions for what to look at?
IP: --   

Joomla 4 clone loses Administrator Template
nikita
Posted on # September 28, 2022, 12:22 pm | Post: 1
Group: Softaculous Team
Post Group: Newbie
Posts: 30
Status:
Hi,

Can you please specify which plugin did you install ? As we have tested this on our server with no plugins installed and it's working fine.

Also if you can open a support ticket with us at https://softaculous.deskuss.com/open.php with relavant details (installed plugins, screenshots, steps followed,  control panel login details etc) will help us to debug and resolve this even faster.

P.S: Login details shared in support ticket is completely safe and wiped off once we close the ticket.
IP: --   

Joomla 4 clone loses Administrator Template
pacman
Posted on # September 28, 2022, 8:25 pm | Post: 2
Group: Member
Post Group: Newbie
Posts: 3
Status:
The plugin is Convert Forms by Tassos - free version.  I can't post a link or screenshot as this account is new.  I will file a ticket however.  Thanks!
IP: --   

Joomla 4 clone loses Administrator Template
pacman
Posted on # September 28, 2022, 11:23 pm | Post: 3
Group: Member
Post Group: Newbie
Posts: 3
Status:
Solved.  I had both an htaccess.txt and .htaccess in the site I was cloning.  The site worked fine, but the clone had no admin template.  I removed .htaccess in the site, cloned the site, and the clone worked.

In the Joomla Global Configuration, there is a Use URL Rewriting option.  In the help text, it says "Apache and Litespeed: Rename htaccess.txt to .htaccess".  My host uses Lightspeed. So I turned on URL Rewriting and renamed it.  Somehow ended up with both files later on - unclear how.  Either way, by keeping htaccess.txt only and not renaming, everything seems to work.

Apologies for not discovering this on my own.
IP: --   

Joomla 4 clone loses Administrator Template
nikita
Posted on # September 29, 2022, 4:18 am | Post: 4
Group: Softaculous Team
Post Group: Newbie
Posts: 30
Status:
Hi,

Glad to know that the issue has been resolved.

Let us know if you need any other help.
IP: --   

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