Softaculous


Topic : Push Live of staging site retained staging directory


Posted By: strudel on May 25, 2022, 12:32 am
I recently created a staging site in order to upgrade my Joomla! version 3 website to Joomla! version 4.  The main site was under my public_html directory and the staging site was under public_html/joomla4.  After performing the upgrade, I used the option push the staging site live.  However, after the operation completed, the joomal4 directory was still present and references to it apparently remain throughout my site's database, causing the site to break.  I have gotten the site somewhat working by creating a symlink pointing public_html/joomla4 back to public_html.  The site seems to be working somewhat but is unstable.  I'd like to try and update all references in the database to remove the references to the joomla4 directory and then remove the symlink and see if it starts working normally after that.  But I'm not sure exactly how to go about it.  I am on a shared hosting account with Rochen and do have access to phpMyAdmin and remote sql.  Any help would be greatly appreciated.

Posted By: Brijesh on May 25, 2022, 6:15 am | Post: 1
Hi,

Sorry for the inconvenience caused.

We do replace all instances of staging installation path and url while pushing the installation to live. We would like to check the ones left out.

Is it possible to create a support ticket with us so we can have a close look and resolve the issue for you :
https://softaculous.deskuss.com/open.php

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: strudel on May 25, 2022, 9:24 pm | Post: 2
I've attempted to manually correct the issue by moving all the files back to their desired locations and running search/replace operations in the site database.  As far as I've been able to determine so far, everything seems to be working at this point, EXCEPT for the software update checks in the backend administration area (screenshot attached).  That alone might yet prove to be a serious enough issue to where I have to restore from backups and start over, in which case I'll reply here again and involve you in the process. However, I'm hoping that I can find a fix for that.  I've posted a help request on the official Joomla! forums using the same username but so far haven't received any response. 

I know it's probably off-topic, but would you guys happen to have any thoughts at to how I might resolve this one issue?

Posted By: Brijesh on June 13, 2022, 10:38 am | Post: 3
Hi,

Sorry for the delay in response.

We will need to check this and if you open a support ticket we can check this for you :
https://softaculous.deskuss.com/open.php

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

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