Softaculous

Topic : All database Missing After Webuzo Error, Please Help Me...

Posted By: masboys on July 3, 2016, 7:00 pm

A few days ago, the server encountered an error. I can not log in to wp-admin wordpress, when I logged on my webuzo get a view like this.

_https: //s32.postimg.org/vqjmltl79/webuzo_blank.png

Then I try to get in the file manager and could not login too.

_https: /s31.postimg.org/ob29zk4x7/login_failed_file_managed.jpg

Then I do a reboot. 15 minutes then I try to log in on webuzo, the display is normal, but all my data base is lost. And every blog has an error.

I tried to ask a few friends, it turns out a few days ago there were experiencing the same thing as my case.

Here there any admin or someone who can help how to restore my database?

Thank you

Posted By: nikhil89 on July 4, 2016, 9:41 am | Post: 1

Hi,

We regret for the inconvenience caused to you. Can you please open a support ticket here, with your server root details, so that we can resolve your issue as well as find the reason for the same:
https://www.softaculous.com/support/

Posted By: masboys on July 4, 2016, 3:45 pm | Post: 2

I've sent a ticket there.