Quote From : Brijesh March 23, 2018, 5:57 am 2. SitePad plugin is not installed, so you will get an option to use SitePad from Softaculous enduser panel. In this case the download option is disabled in Free version of SitePad, once you upgrade to the premium version of SitePad you will get the Download site option.
In your case you are using the second model so you will need to upgrade to the premium version of SitePad.
Ah okay, this explains thing a little better...
I don't mind paying for a subscription - at the end of the day, you're a business and need to make money... Plus, having the incentive of being able to download your website is enough to convince me to subscribe (the inability to do this with "Wix" is quite literally the reason I decided a subscription with them).
I do think this stance should be explained a little better within SitePad though - from what I can see, SitePad for endusers doesn't appear to mention this at all, and the blog entry I linked to does not mention that this is the case... If you want your users to subscribe, then this is one of those features you might want to mention.
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