Softaculous


Topic : webuzo cant login


2

Posted By: peopleinside on March 23, 2018, 2:28 pm | Post: 15
Please try to do an hard reboot, try to contact your hosting for reboot your server.
If server is down the issue is on the server not in Webuzo.


-----------------------
PeopleInside  :angel:

Web, security, open source passionate.

Posted By: peopleinside on March 23, 2018, 2:30 pm | Post: 16
Support are present and is good. I am suggesting to you some solutions provide by the Webuzo team. We are tiring to help you.

Are you using the free version of Webuzo or the Premium?


-----------------------
PeopleInside  :angel:

Web, security, open source passionate.

Posted By: peopleinside on March 23, 2018, 2:33 pm | Post: 17
You can try to do an hard reboot by login into your hosting interface.
For how to do an hard reboot please ask to your hosting provider.


-----------------------
PeopleInside  :angel:

Web, security, open source passionate.

Posted By: devilx on March 23, 2018, 2:33 pm | Post: 18
Quote From : peopleinside March 23, 2018, 2:30 pm
Support are present and is good. I am suggesting to you some solutions provide by the Webuzo team. We are tiring to help you.

Are you using the free version of Webuzo or the Premium?


im sorry i talk for hosting support not for Webuzo team.. my server support is not answer me..

Posted By: peopleinside on March 23, 2018, 2:54 pm | Post: 19
You can try to login into web hosting panel and look if you have VPS option or server option to do an hard reboot or try to look into hosting FAQ if they have.

Usually when something went wrong on the server and the normal reboot is not able to fix issues an hard rebor resolve it. Hard reboot is like turn off your machine and then turn on again, should be used only on emergency case, this seems to be the right case :)


-----------------------
PeopleInside  :angel:

Web, security, open source passionate.

Posted By: devilx on March 23, 2018, 6:24 pm | Post: 20
problem with spaces in device is stay.. i dont understand

Posted By: peopleinside on March 23, 2018, 6:46 pm | Post: 21
VPS in online again? Are you able to access by SSH?



-----------------------
PeopleInside  :angel:

Web, security, open source passionate.

Posted By: devilx on March 23, 2018, 6:47 pm | Post: 22
Quote From : peopleinside March 23, 2018, 6:46 pm
VPS in online again? Are you able to access by SSH?



yes i have connect via SSH

maybe i need remove media files from wordppress directory

Posted By: peopleinside on March 23, 2018, 6:48 pm | Post: 23
I don't know. Are you a free Webuzo or Premium?


-----------------------
PeopleInside  :angel:

Web, security, open source passionate.

Posted By: devilx on March 23, 2018, 6:56 pm | Post: 24
Quote From : peopleinside March 23, 2018, 6:48 pm
I don't know. Are you a free Webuzo or Premium?
im in trial mode now with premium key

Posted By: peopleinside on March 23, 2018, 7:30 pm | Post: 25
The issue you are facing seems to be a server issue.
You need to install Webuzo on a clean server.

Usually after the installation you should not have issue on login to Webuzo.
I will try to ask to Webuzo Team if can help you more but if you have installed Webuzo now (today or in those day) is very strange you have issue. How many total space do you have?

Have you checked the requirement for install Webuzo?
http://www.webuzo.com/wiki/System_Requirements


-----------------------
PeopleInside  :angel:

Web, security, open source passionate.

Posted By: devilx on March 23, 2018, 7:34 pm | Post: 26
10 days work with no problem.. and yestarday is down..

server was clean.. its a new.. can i make backup to my wordpress post and i will change hosting

Posted By: peopleinside on March 23, 2018, 7:35 pm | Post: 27
you can try to start a chat with me, follow the link on the forum signature.
I am not part of the Webuzo Team :) just a Webuzo user :)

For specific support you need wait the Webuzo Team :)


-----------------------
PeopleInside  :angel:

Web, security, open source passionate.

Posted By: webuzo_manager on March 24, 2018, 8:10 am | Post: 28
Hi devilx,

I suggest that you open a support ticket regarding this issue.

Powered By AEF 1.0.8 © 2007-2008 Electron Inc.