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 webuzo cant login (28 Replies, Read 21062 times)
devilx
Group: Member
Post Group: Newbie
Posts: 13
Status:
I have problem..

my website show
Not Found - 500
Internal Server Error.

When i go to webuzo panel i working i write my user and password... and redirected again in login page...  How can fix this problem with webuzo?
IP: --   

webuzo cant login
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
Hi,
can you please try to do the following SSH command ?
Code
service webuzo restart


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PeopleInside  :angel:

Web, security, open source passionate.
IP: --   

webuzo cant login
devilx
Group: Member
Post Group: Newbie
Posts: 13
Status:
[admin@admin public_html]$ service webuzo restart
Stopping php-fpm: Done...
rm: cannot remove '/usr/local/emps/var/php-fpm.pid': Permission denied
Stopping nginx: Done...
rm: cannot remove '/usr/local/emps/var/log/nginx/nginx.pid': Permission denied
Starting php-fpm: php-fpm already running...
Starting nginx: nginx already running...
/etc/init.d/webuzo: line 37: /var/webuzo/service: Permission denied
[admin@admin public_html]$ /etc/init.d/webuzo: line 35: /var/webuzo/service: Permission denied
IP: --   

webuzo cant login
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
Hi,
please try to do the command by using root or sudo user.


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PeopleInside  :angel:

Web, security, open source passionate.
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webuzo cant login
devilx
Group: Member
Post Group: Newbie
Posts: 13
Status:
[root@ ~]# service webuzo restart
Stopping php-fpm: Done...
Stopping nginx: Done...
Starting php-fpm: [23-Mar-2018 08:52:41] ERROR: unable to bind listening socket for address '/usr/local/emps/var/fpm9178.sock': No space left on device (28)
[23-Mar-2018 08:52:41] ERROR: FPM initialization failed
Starting nginx: Done...
[root@ ~]# nginx: [emerg] open() "/usr/local/emps/var/log/nginx/nginx.pid" failed (28: No space left on device)
IP: --   

webuzo cant login
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
Seem you do not have free space on the VPS hard disk.
You can check your hard disk space with the command
Code

df -h


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PeopleInside  :angel:

Web, security, open source passionate.
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webuzo cant login
devilx
Group: Member
Post Group: Newbie
Posts: 13
Status:
Quote From : peopleinside March 23, 2018, 12:59 pm
Seem you do not have free space on the VPS hard disk.
You can check your hard disk space with the command
Code

df -h


I not use very high space.. i have 25 GB and i use on few pictures.. upload.... i dont understand..

Filesystem                Size  Used Avail Use% Mounted on
/dev/ploop43016p1  25G  2.7G  21G  12% /
devtmpfs                193M    0  193M  0% /dev
tmpfs                      193M    0  193M  0% /dev/shm
tmpfs                      193M  120K  193M  1% /run
tmpfs                      193M    0  193M  0% /sys/fs/cgroup
tmpfs                        39M    0  39M  0% /run/user/0
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webuzo cant login
peopleinside
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Post Group: Super Member
Posts: 1394
Status:

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Than seems inode space is full

please try

Code
df -i


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PeopleInside  :angel:

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webuzo cant login
devilx
Group: Member
Post Group: Newbie
Posts: 13
Status:
Quote From : peopleinside March 23, 2018, 1:13 pm
Than seems inode space is full

please try

Code
df -i


Filesystem        Inodes IUsed  IFree IUse% Mounted on
/dev/ploop43016p1 1638400 69772 1568628    5% /
devtmpfs            49408    53  49355    1% /dev
tmpfs              49408    1  49407    1% /dev/shm
tmpfs              49408  145  49263    1% /run
tmpfs              49408    10  49398    1% /sys/fs/cgroup
tmpfs              49408    1  49407    1% /run/user/0
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webuzo cant login
peopleinside
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Posts: 1394
Status:

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Have you tried to reboot the server?


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PeopleInside  :angel:

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webuzo cant login
devilx
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Post Group: Newbie
Posts: 13
Status:
How can i restart server?
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webuzo cant login
peopleinside
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on CentOs the command is

Code
reboot


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PeopleInside  :angel:

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webuzo cant login
devilx
Group: Member
Post Group: Newbie
Posts: 13
Status:
i write reboot and now server is gone... not work for webuzo not work for SSH.. connection timeout
IP: --   

webuzo cant login
peopleinside
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Post Group: Super Member
Posts: 1394
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Open source, web and security passionate
The reboot will take some minutes. Please try to hold on :) Should take 5 minutes (about) than SSH should be available again and you should be able to try to access to Webuzo again and see if the issue is resolved.


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PeopleInside  :angel:

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webuzo cant login
devilx
Group: Member
Post Group: Newbie
Posts: 13
Status:
30 minutes and server is down.. after reboot..

support is very bad, not answer me
IP: --   

webuzo cant login
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
Please try to do an hard reboot, try to contact your hosting for reboot your server.
If server is down the issue is on the server not in Webuzo.


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PeopleInside  :angel:

Web, security, open source passionate.
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webuzo cant login
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
Support are present and is good. I am suggesting to you some solutions provide by the Webuzo team. We are tiring to help you.

Are you using the free version of Webuzo or the Premium?


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PeopleInside  :angel:

Web, security, open source passionate.
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webuzo cant login
peopleinside
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Posts: 1394
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Open source, web and security passionate
You can try to do an hard reboot by login into your hosting interface.
For how to do an hard reboot please ask to your hosting provider.


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PeopleInside  :angel:

Web, security, open source passionate.
IP: --   

webuzo cant login
devilx
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Post Group: Newbie
Posts: 13
Status:
Quote From : peopleinside March 23, 2018, 2:30 pm
Support are present and is good. I am suggesting to you some solutions provide by the Webuzo team. We are tiring to help you.

Are you using the free version of Webuzo or the Premium?


im sorry i talk for hosting support not for Webuzo team.. my server support is not answer me..
IP: --   

webuzo cant login
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
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You can try to login into web hosting panel and look if you have VPS option or server option to do an hard reboot or try to look into hosting FAQ if they have.

Usually when something went wrong on the server and the normal reboot is not able to fix issues an hard rebor resolve it. Hard reboot is like turn off your machine and then turn on again, should be used only on emergency case, this seems to be the right case :)


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PeopleInside  :angel:

Web, security, open source passionate.
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webuzo cant login
devilx
Group: Member
Post Group: Newbie
Posts: 13
Status:
problem with spaces in device is stay.. i dont understand
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webuzo cant login
peopleinside
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Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
VPS in online again? Are you able to access by SSH?



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PeopleInside  :angel:

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webuzo cant login
devilx
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Posts: 13
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Quote From : peopleinside March 23, 2018, 6:46 pm
VPS in online again? Are you able to access by SSH?



yes i have connect via SSH

maybe i need remove media files from wordppress directory
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webuzo cant login
peopleinside
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Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
I don't know. Are you a free Webuzo or Premium?


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PeopleInside  :angel:

Web, security, open source passionate.
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webuzo cant login
devilx
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Post Group: Newbie
Posts: 13
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Quote From : peopleinside March 23, 2018, 6:48 pm
I don't know. Are you a free Webuzo or Premium?
im in trial mode now with premium key
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webuzo cant login
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
The issue you are facing seems to be a server issue.
You need to install Webuzo on a clean server.

Usually after the installation you should not have issue on login to Webuzo.
I will try to ask to Webuzo Team if can help you more but if you have installed Webuzo now (today or in those day) is very strange you have issue. How many total space do you have?

Have you checked the requirement for install Webuzo?
http://www.webuzo.com/wiki/System_Requirements


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PeopleInside  :angel:

Web, security, open source passionate.
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webuzo cant login
devilx
Group: Member
Post Group: Newbie
Posts: 13
Status:
10 days work with no problem.. and yestarday is down..

server was clean.. its a new.. can i make backup to my wordpress post and i will change hosting
IP: --   

webuzo cant login
peopleinside
Group: Member
Post Group: Super Member
Posts: 1394
Status:

Open source, web and security passionate
you can try to start a chat with me, follow the link on the forum signature.
I am not part of the Webuzo Team :) just a Webuzo user :)

For specific support you need wait the Webuzo Team :)


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PeopleInside  :angel:

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webuzo cant login
webuzo_manager
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Post Group: Elite Member
Posts: 268
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Hi devilx,

I suggest that you open a support ticket regarding this issue.
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