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 Password won't reset. (7 Replies, Read 8706 times)
mystery250
Group: Member
Post Group: Newbie
Posts: 3
Status:
I click forgot my password and then it sends the email containing the reset link to my email address associated with the installation. I click the link, enter a new password in both fields, it reads successful. I try to login with the new password, but it still shows:

The username or password you entered is incorrect

What's going on here? How do I reset it? If the reset function isn't working, is there a way I can change it in my VPS in a file or something?
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Password won't reset.
mystery250
Group: Member
Post Group: Newbie
Posts: 3
Status:
Solved. Still trying to figure out the bandwidth problem in the next post, though.
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Password won't reset.
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Hi,

Sir, the "Forgot Password" Option is working well.
Alternately, you can change password for your user from the terminal.

If you still face issues, please open a support ticket with your root details, we will resolve your issues.

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Password won't reset.
szsocial
Group: Member
Post Group: Newbie
Posts: 32
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re: Alternately, you can change password for your user from the terminal...

How do i do that? change webuzo password i am looking everywhere
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Password won't reset.
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Quote From : szsocial February 6, 2014, 9:00 pm
re: Alternately, you can change password for your user from the terminal...

How do i do that? change webuzo password i am looking everywhere


Execute the following command as root user

Code
Root > passwd YOUR_WEBUZO_USERNAME


We have responded to your support ticket and reset the password as well.

Hope it helps \m/


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Password won't reset.
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
so you type or paste this:  password myusername

so eg: the passwrod is: password

?

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Password won't reset.
szsocial
Group: Member
Post Group: Newbie
Posts: 32
Status:
thank you for fixing the prob really appreciate it good support here  :)
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Password won't reset.
valley
Group: Webuzo Team
Post Group: Super Member
Posts: 1644
Status:
Quote From : szsocial February 7, 2014, 6:15 am
thank you for fixing the prob really appreciate it good support here  :)


Glad to learn that your issue is resolved and thanks for the appreciation.
Please do spread the word  :xd:

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