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 New PHP update broke OwnCloud / NextCloud, gd.so libjpeg.so.0 (6 Replies, Read 6444 times)
foreverme
Group: Member
Post Group: Newbie
Posts: 17
Status:
Right after the update. This is the error log from next cloud.{"reqId":"rgs8MRuuieZRE4TwMNuy","level":3,"time":"2017-09-05T15:30:02+00:00","remoteAddr":"","user":"--","app":"PHP","method":"--","url":"--","message":"PHP Startup: Unable to load dynamic library '\/usr\/local\/apps\/php56\/ext\/gd.so' - libjpeg.so.9: cannot open shared object file: No such file or directory at Unknown#0","userAgent":"--","version":"12.0.2.0"}
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New PHP update broke OwnCloud / NextCloud
peopleinside
Group: Member
Post Group: Super Member
Posts: 1273
Status:
Hi,
where you see this error?

What PHP version are you using?

-----------------------
PeopleInside  :angel:
Passionate Webuzo User
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New PHP update broke OwnCloud / NextCloud
foreverme
Group: Member
Post Group: Newbie
Posts: 17
Status:
PHP 5.6  I just restored back the prev version, all good now
Quote
cp -R /usr/local/apps/backup/php56_20170905095452 /usr/local/apps/php56

That was coming from nextcloud.log
Now after restore ...
It was not possible to execute the cronjob via CLI. The following technical errors have appeared:
PHP module GD not installed. Please ask your server administrator to install the module.
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New PHP update broke OwnCloud / NextCloud
foreverme
Group: Member
Post Group: Newbie
Posts: 17
Status:
Im a premium user. How do I open a ticket?
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New PHP update broke OwnCloud / NextCloud
nikhil89
Group: Softaculous Team
Post Group: Elite Member
Posts: 467
Status:
Hi,

We are really sorry that you are facing the above issue. It seems that you were facing the above issue because you might have not update the libraries whose update was also released alongwith the PHP update.

If you could please open a support ticket here with root password, we could have a look at it:
https://www.softaculous.com/support/

Note: You do not need to be a premium user or a free user to open a support ticket. You can also open a support ticket by emailing the issue on support@webuzo.com
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New PHP update broke OwnCloud / NextCloud
foreverme
Group: Member
Post Group: Newbie
Posts: 17
Status:
All this happened after successfully updating the following:
Quote
We have released update for 5 application(s) installed on your machine.

They are :
        Zlib - 1.2.11
        JPEG - 9b
        PNG - 1.6.30
        GD - 2.0.33
        PHP 5.6 - 5.6.31

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New PHP update broke OwnCloud / NextCloud
nikhil89
Group: Softaculous Team
Post Group: Elite Member
Posts: 467
Status:
Hi,

We are really for the inconvenience. If you could please open a support ticket here with root password, we could have a look at it:
https://www.softaculous.com/support/
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