Topic : Google Drive Backup Errors

Posted By: semperaye on July 24, 2019, 1:35 am

I'm on namecheap hosting and the softaculous backups do not work when google drive is selected. We've been though the removal / setup a number of times, but it doesn't work anymore. It's only worked a handful of times.

When it doesn't work I get an error: "there were some errors while initiating the backup on google drive!!" What causes this? Is there some type of limit set or something? I have 3 sites each with 1 backup per week, with a backup rotation of 4.

Namecheap support was no help :( This might be a bug...


Posted By: Brijesh on July 25, 2019, 9:48 am | Post: 1

We have released Softaculous 5.2.6 yesterday which resolves this issue. Softaculous should automatically update within 24 hours. If it does not you will have to contact your host to update Softaculous manually.

The issue was due to recent change in headers sent by cPanel causing error while reading header required for creating backup on Google Drive. We have fixed this in Softaculous 5.2.6

Let us know if you still face the issue.

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