Softaculous

Topic : Paid for Upgrade of Domain Website and Lost Website Progress

Posted By: efrenrojas7 on July 22, 2019, 9:47 pm

So I use dominioschile.com to pay for the domain of my website, but I was running out of storage so I bought extra space. However, when I purchased this, I tried to log in to the Sitepad app and when I did, it said that my website had never been edited with sitepad before. It also tells me to choose a theme and create pages, as if I'd started from zero. My website is altumtechgroup.com

Posted By: aakash_softac on July 23, 2019, 10:55 am | Post: 1

Hi,

Please open a support ticket with us at https://softaculous.deskuss.com

So we can debug the issue for you?

-----------------------
Aakash Gupta
SitePad Developer

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Posted By: efrenrojas7 on July 23, 2019, 12:45 pm | Post: 2

OK thank you

Posted By: paulaelliott on August 6, 2019, 1:55 am | Post: 3

Thanks for this - much appreciated!