Softaculous

Topic : Restore of Wordpress Error

Posted By: aj32 on December 25, 2014, 2:26 pm

I was trying to restore wordpress using softaculous and got the following error; pls advise

The following errors were found :

Could not connect to the database Access denied for user 'laj_wp10'@'localhost' (using password: YES)

Thanks

Posted By: Brijesh on December 26, 2014, 7:34 am | Post: 1

Hi,

Can you please open a support ticket with the control panel login details so that we can check it asap :
https://www.softaculous.com/support/

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: aj32 on December 29, 2014, 6:40 am | Post: 2

Quote From : glennwills December 28, 2014, 1:44 pm

Don't know if you've solved this, but I usually create a backup, then uninstall and then reinstall everything. I managed to get past all such errors in this way.

Thanks, The installation could be restored. So there was no need to open the ticket.

Regards

Posted By: Brijesh on December 29, 2014, 9:07 am | Post: 3

Hi,

Glad to know your issue was resolved.

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: therandyst on February 18, 2021, 11:12 am | Post: 4

hai can u hep me i have same probems with this

Posted By: Brijesh on February 26, 2021, 1:30 pm | Post: 5

Hi,

Sorry for the delay in response.

Can you please delete the database and database user from your control panel and then try to restore ?

If you still face the issue please open a support ticket with us and we will check it asap :
https://softaculous.deskuss.com/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: redkiyode on July 1, 2021, 12:30 am | Post: 6

This was really helpful for prestashop as well - thank you Brijesh! :nerd: