Softaculous

Topic : DirectAdmin bug

Page 1 of 2

Posted By: Atatoth on July 16, 2009, 3:28 pm

i install newest version softaculous 1.7 in directadmin

first error:

when i try to save settings i have this error:

Code
The following Errors were found :

    * Could not locate universal.php at the path you specified

second error:

when i click to "Softaculous Auto Installer"in reseller and user account page is loading all the time and never show and this link giving my server 100% CPU Usage

Edited by Atatoth : July 16, 2009, 3:29 pm

Posted By: alons on July 16, 2009, 3:54 pm | Post: 1

Sir Softaculous is not designed for DA Reseller.
We have linked it with the user Softaculous Link.
The 100% server usage issue is not caused by Softaculous in anyways.
As for the 'universal.php' bug its fixed in 1.8

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
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Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: Atatoth on July 16, 2009, 4:13 pm | Post: 2

i know this ;] but i have link in reseller account ;] then why test it and i click on it ;] (same situation as on user account)

100% cpu usage is from softaculous ;] because i see this in htop ;]

ok then where is 1.8 for directadmin ;>

Posted By: vT16 on July 16, 2009, 4:16 pm | Post: 3

1.8 is a work in progress I'd guess ;)

Posted By: alons on July 17, 2009, 3:12 pm | Post: 4

1.8 will be released very soon.

Atatoth SOftaculous in no ways can cause a 100% CPU Usage.
Its just impossible.
By having a link in the reseller panel it will not shoot the CPU Usage to 100%.
Please check the PROCESS Utilizing the CPU Usage.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: Atatoth on July 17, 2009, 3:35 pm | Post: 5

so i must give you screenshot ;/ from htop then you will see

btw. apache 2.2.11, php 5.2.10

Posted By: alons on July 17, 2009, 3:44 pm | Post: 6

Softaculous is not a Process.
Its a webpage.
Apache and PHP etc are processes.
Please show me the screenshot.

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: Atatoth on July 17, 2009, 6:08 pm | Post: 7

here you go:

Posted By: alons on July 18, 2009, 3:12 pm | Post: 8

Sir this shows the admin user running at 100% and not the reseller
I recommend that you restart the server if possible or kill that process.
Its only the admin user who is having such a high usage.

Does it still happen once you have logged out ?

This is a unique complaint and no one as of now has complained of such an issue.

Regards,
Alons

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: Atatoth on July 18, 2009, 4:27 pm | Post: 9

im logged as admin into DA and switch to user level and this same thing

Posted By: alons on July 19, 2009, 5:38 am | Post: 10

Sir can you log in as another user and see of it persists.
Is this happening on just logging ?
OR
It happens only when you visit the Softaculous ?

Also another Peculiar thing I noticed is that the Memory Usage of that Process is only 0.5% but CPU is 96%.

Edited by alons : July 19, 2009, 5:40 am

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: Atatoth on July 19, 2009, 8:51 am | Post: 11

i create new user account and when i click to softaculous this same thing ;/

Posted By: alons on July 19, 2009, 6:18 pm | Post: 12

Sir to remove from the Reseller Account just delete the files:
1) /usr/local/directadmin/plugins/softaculous/hooks/reseller_txt.html
2) /usr/local/directadmin/plugins/softaculous/hooks/reseller_img.html

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP

Posted By: Atatoth on July 20, 2009, 4:44 pm | Post: 13

i know but this not helping me with cpu load ;/

Posted By: alons on July 20, 2009, 5:42 pm | Post: 14

Could you do a reinstall of SOftaculous

-----------------------
For immediate support please email us at our Support email address. PMs sent to any Softaculous Team member or posting in the forums is not the official way to get support.

Virtualizor - The Next Generation VPS Panel
Webuzo - It is Softaculous Standalone for Enterprises, SMB, Developers. Deploy it on Dedicated Servers, VPS, Virtual Appliances or the Cloud
Pinguzo - Server and Domain Monitoring tool
PopularFX - Marketplace of WordPress, Drupal, Joomla, Bootstrap themes
Remote Installer - Use Softaculous over FTP/FTPS/SFTP