Softaculous

Topic : staging WP can't login

Posted By: rnbwkat on February 14, 2024, 5:58 pm

I created a staging site, but when I try to login, it reverts to the LIVE site. I thought it was related to cached links in chrome, so I tried from firefox but when I login there, it just won't login and the URL reverts to the live URL.

LIVE site is top folder, and staging is /wp

What am I missing?

Posted By: Brijesh on February 16, 2024, 5:48 am | Post: 1

Hi,

Can you check the database credentials in the wp-config.php of your Staging site ? Is it the same as the live site ?

This could happen if your live site's wp-config.php does not have write permissions. If you can change it temporarily to 0644 and then create a new Staging and check if you still face the issue ?

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: rnbwkat on February 16, 2024, 2:01 pm | Post: 2

It is already 644 - that was one of the first things I checked, especially since I run WordFence on the site. Hmm, could wordfence be causing a problem? Any known issues with WAFs and security plugins like that?

Kat

Posted By: Brijesh on February 19, 2024, 6:18 am | Post: 3

Hi,

We will need more information to check this issue in detail.

Can you please open a support ticket with us so we can check this for you :
https://softaculous.deskuss.com/open.php

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Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool

Posted By: rnbwkat on February 19, 2024, 2:25 pm | Post: 4

So I deleted the staging site after checking everything and there were no issues, but then opened a ticket with support. They asked me to check some things, so I had to re-add of course, and once I did, I double checked all the files/settings, and for some reason, this time it worked. I did nothing different. No idea.

Thanks
Kat

Posted By: Brijesh on February 20, 2024, 5:04 am | Post: 5

Hi,

It could be cache.

However glad to know it works now.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool