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 Warning when installing Softaculous (7 Replies, Read 18176 times)
Floffy
Posted on # November 1, 2019, 9:57 am
Group: Member
Post Group: Newbie
Posts: 44
Status:
Cloudlinux 7.7 / cPanel
Brand new server.

When installing Softaculous I get a warning:

Quote
-----------------------------------------------
Welcome to Softaculous Apps Installer
-----------------------------------------------

///////////////////////////////
// INSTALLING SOFTACULOUS
// Detected Panel : cPanel
// DOWNLOADING SOFTACULOUS PACKAGE
// CONFIGURED universal.php
// FETCHED THE LICENSE
// UPDATED SCRIPTS CATEGORIES
// UPDATED SCRIPTS LIST
// ADDED CRON JOB
// REGISTERING SOFTACULOUS PLUGIN WITH CPANEL
// This might take few minutes...
[2019-11-01 10:54:40 +0100] warn [Internal Warning while parsing [stdin] 106514] Error loading module in “/usr/local/cpanel/Cpanel/LVEInfo.pm”: Cpanel::SafeRun::Simple cannot be used with ReducedPrivileges. Use Cpanel::SafeRun::Object instead at /usr/local/cpanel/Cpanel/SafeRun/Simple.pm line 44.
        Cpanel::SafeRun::Simple::_saferun_r(ARRAY(0x1582050), 1) called at /usr/local/cpanel/Cpanel/SafeRun/Errors.pm line 16
        Cpanel::SafeRun::Errors::saferunallerrors("/usr/bin/cldetect", "--check-openvz") called at /usr/local/cpanel/Cpanel/LVEInfo.pm line 31
        require /usr/local/cpanel/Cpanel/LVEInfo.pm called at /usr/local/cpanel/Cpanel/ApiInfo/Modular.pm line 170
        eval {...} called at /usr/local/cpanel/Cpanel/ApiInfo/Modular.pm line 171
        Cpanel::ApiInfo::Modular::_load_module(Cpanel::ApiInfo::Api2=HASH(0x1543298), "LVEInfo", "/usr/local/cpanel/Cpanel/LVEInfo.pm") called at /usr/local/cpanel/Cpanel/ApiInfo/Api2.pm line 53
        Cpanel::ApiInfo::Api2::_find_subs_in_path_ar(Cpanel::ApiInfo::Api2=HASH(0x1543298), "/usr/local/cpanel/Cpanel/LVEInfo.pm") called at /usr/local/cpanel/Cpanel/ApiInfo/Api2.pm line 35
        Cpanel::ApiInfo::Api2::find_subs_in_path_ar(Cpanel::ApiInfo::Api2=HASH(0x1543298), "/usr/local/cpanel/Cpanel/LVEInfo.pm") called at /usr/local/cpanel/Cpanel/ApiInfo/Modular.pm line 87
        Cpanel::ApiInfo::Modular::_update_transaction(Cpanel::ApiInfo::Api2=HASH(0x1543298), Cpanel::Transaction::File::JSON=HASH(0x1543f88)) called at /usr/local/cpanel/Cpanel/ApiInfo/Writer.pm line 32
        Cpanel::ApiInfo::Writer::verify(Cpanel::ApiInfo::Api2=HASH(0x1543298)) called at /usr/local/cpanel/scripts/verify_api_spec_files line 15
        main::__ANON__() called at /usr/local/cpanel/Cpanel/Parallelizer.pm line 185
        eval {...} called at /usr/local/cpanel/Cpanel/Parallelizer.pm line 184
        Cpanel: :P arallelizer::_start_process(Cpanel: :P arallelizer=HASH(0x121dfc8), HASH(0x1150040), 1572602080) called at /usr/local/cpanel/Cpanel/Parallelizer.pm line 130
        Cpanel: :P arallelizer::queue(Cpanel: :P arallelizer=HASH(0x121dfc8), CODE(0x12e2860), ARRAY(0x12e2a88), CODE(0x12e2998), CODE(0x12e29e0)) called at /usr/local/cpanel/scripts/verify_api_spec_files line 15
Compilation failed in require at /usr/local/cpanel/Cpanel/ApiInfo/Modular.pm line 170.
at /usr/local/cpanel/Cpanel/ApiInfo/Modular.pm line 173.
        Cpanel::ApiInfo::Modular::_load_module(Cpanel::ApiInfo::Api2=HASH(0x1543298), "LVEInfo", "/usr/local/cpanel/Cpanel/LVEInfo.pm") called at /usr/local/cpanel/Cpanel/ApiInfo/Api2.pm line 53
        Cpanel::ApiInfo::Api2::_find_subs_in_path_ar(Cpanel::ApiInfo::Api2=HASH(0x1543298), "/usr/local/cpanel/Cpanel/LVEInfo.pm") called at /usr/local/cpanel/Cpanel/ApiInfo/Api2.pm line 35
        Cpanel::ApiInfo::Api2::find_subs_in_path_ar(Cpanel::ApiInfo::Api2=HASH(0x1543298), "/usr/local/cpanel/Cpanel/LVEInfo.pm") called at /usr/local/cpanel/Cpanel/ApiInfo/Modular.pm line 87
        Cpanel::ApiInfo::Modular::_update_transaction(Cpanel::ApiInfo::Api2=HASH(0x1543298), Cpanel::Transaction::File::JSON=HASH(0x1543f88)) called at /usr/local/cpanel/Cpanel/ApiInfo/Writer.pm line 32
        Cpanel::ApiInfo::Writer::verify(Cpanel::ApiInfo::Api2=HASH(0x1543298)) called at /usr/local/cpanel/scripts/verify_api_spec_files line 15
        main::__ANON__() called at /usr/local/cpanel/Cpanel/Parallelizer.pm line 185
        eval {...} called at /usr/local/cpanel/Cpanel/Parallelizer.pm line 184
        Cpanel: :P arallelizer::_start_process(Cpanel: :P arallelizer=HASH(0x121dfc8), HASH(0x1150040), 1572602080) called at /usr/local/cpanel/Cpanel/Parallelizer.pm line 130
        Cpanel: :P arallelizer::queue(Cpanel: :P arallelizer=HASH(0x121dfc8), CODE(0x12e2860), ARRAY(0x12e2a88), CODE(0x12e2998), CODE(0x12e29e0)) called at /usr/local/cpanel/scripts/verify_api_spec_files line 15


// BUILDING SCRIPT CACHE
// REGISTERING SOFTACULOUS SCRIPTS CATEGORY WITH CPANEL
// This might take few minutes...
// Script Packages will be downloaded in background
///////////////////////////////

=====================================================
Congratulations, Softaculous was installed successfully
Softaculous has been installed at:
Path : /usr/local/cpanel/whostmgr/docroot/cgi/softaculous
Scripts Path : /var/softaculous

We request you to please register for updates and notifications at :
http://www.softaculous.com/board/index.php?act=register
It also inspires us when you register. Registration is free and just a one minute job.

If you need any support you can always count on us. Just drop in at our Support Board:
http://www.softaculous.com/board
Alternatively, you can contact us via Email at support@softaculous.com

Thank you for using Softaculous


Is that something you can check and fix?
IP: --   

Warning when installing Softaculous
Brijesh
Posted on # November 1, 2019, 10:08 am | Post: 1
Group: Softaculous Team
Post Group: Super Member
Posts: 5644
Status:
Hi,

We execute the following command when Softaculous reaches the point where you see the errors :

/usr/local/cpanel/bin/register_cpanelplugin /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/softaculous.cpanelplugin

This is the command to register Softaculous as a plugin with cPanel.

It seems to be a problem with cPanel it seems so. Or it could be possible you do not see the error anymore.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Warning when installing Softaculous
Floffy
Posted on # November 1, 2019, 10:36 am | Post: 2
Group: Member
Post Group: Newbie
Posts: 44
Status:
Softaculous is working fine both in cPanel enduser and WHM. So not sure if you would like to check this with cPanel?
IP: --   

Warning when installing Softaculous
Brijesh
Posted on # November 1, 2019, 1:28 pm | Post: 3
Group: Softaculous Team
Post Group: Super Member
Posts: 5644
Status:
Hi,
Can you try executing the below command on your server again ?
Code
/usr/local/cpanel/bin/register_cpanelplugin /usr/local/cpanel/whostmgr/docroot/cgi/softaculous/softaculous.cpanelplugin

It won't affect any functionality even though it is already executed while installation.

Just wanted to make sure the issue still exists because I tried the same command on our test server and it did not generate any errors.


-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Warning when installing Softaculous
Floffy
Posted on # November 4, 2019, 10:16 am | Post: 4
Group: Member
Post Group: Newbie
Posts: 44
Status:
Ok  ;-D

No issues there:
Registering cpanelplugin: softaculous
Searching for themes that support the cpanelplugin system....Done
Installing softaculous in feature manager ...Done
Rebuilding API specification indexes...Done
Register Complete
IP: --   

Warning when installing Softaculous
Brijesh
Posted on # November 4, 2019, 10:29 am | Post: 5
Group: Softaculous Team
Post Group: Super Member
Posts: 5644
Status:
Hi,

It seems it was a temporary glitch or issue. I am not sure what caused it but it was definitely generated by one of the commands we executed to register Softaculous plugin with cPanel.

Since the binaries which are called in this command are shipped by cPanel it is difficult for us to determine exact cause of the warnings. cPanel team would be able to comment better on this.

However I feel those warnings should not cause any issue from accessing Softaculous or its functionalities.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Warning when installing Softaculous
Brijesh
Posted on # November 18, 2019, 7:21 am | Post: 6
Group: Softaculous Team
Post Group: Super Member
Posts: 5644
Status:
Hi,

We checked this in detail and found that it was a CloudLinux issue which generated the warning. We contacted CloudLinux team and they have resolved the issue. Here is the response from CloudLinux team :

#######################################
We've fixed the issue. It will be released in Beta on Monday in lvemanager package (planned version 5.3.4-1).
Orient to task WEB-1660 in the changelog.
Follow our updates https://cloudlinux.com/cloudlinux-os-blog.
#######################################

Thank you for bringing this to our notice.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Warning when installing Softaculous
Floffy
Posted on # November 18, 2019, 12:22 pm | Post: 7
Group: Member
Post Group: Newbie
Posts: 44
Status:
Thanks! Great that you follow up on such warnings  :xd:
IP: --   

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