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 Could not determine the database prefix when creating staging website in softaculous, Could not determine the database prefix when creating staging website in softaculous (1 Replies, Read 14853 times)
makeeenggg
Group: Member
Post Group: Newbie
Posts: 1
Status:
Hi, I cant create a staging in my website, heres the error : Could not determine the database prefix
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Could not determine the database prefix when creating staging website in softaculous
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5728
Status:
Hi,

Can you please check if the Source installation database details in Softaculous records are correct ? You can check it from the Edit Installation page in Softaculous. Here is the guide on how to edit an installation :
https://www.softaculous.com/docs/enduser/how-to-edit-an-installation/

If you still face the issue please open a support ticket with us.

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