Softaculous

Topic : License Inactive

Posted By: dbcity on July 26, 2014, 2:22 pm

When loading the webuzo admin page i get a license inactive page, here i click on the license refresh but it still doesnt work i am redirected back to the inactive license page.
I can't login to SSH so how do I solve this problem?

Posted By: valley on July 26, 2014, 3:13 pm | Post: 1

Is your License Key active ?

You can execute the Webuzo CRON
http://webuzo.com/wiki/Immediate_update

If you still face any issues, please open a support ticket with the license key and access to your Webuzo Panel, we will resolve your issues.

Hope it helps \m/

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Webuzo : Single User Control Panel
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Posted By: dbcity on July 26, 2014, 6:12 pm | Post: 2

Quote From : valley July 26, 2014, 3:13 pm

Yes my license key ia actieve.and I told you that I can't use SSH because i close it for security reason so Root> php /usr/local/webuzo/cron.php won;t help me, any other solutions?

Posted By: valley on July 27, 2014, 3:22 am | Post: 3

Quote

Yes my license key ia actieve.and I told you that I can't use SSH because i close it for security reason so Root> php /usr/local/webuzo/cron.php won;t help me, any other solutions?

If the license key is active, you can simply click on Refresh License.
The CRON will run by itself as scheduled.

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Posted By: optsoft on August 3, 2014, 4:43 pm | Post: 4

Same issue here. (discovered it rather late I guess as I work from root+su rather than web interface most of the time)

Tried "refresh / get free license", got a free license, but I don't know how to apply the license key since the web UI for Manage License itself shows this:

Your license (webuzo-xxxxx-xxxxx-xxxxx-xxxxx) (crossed out for obscurity) is not active or it has
expired. If your license has expired, please renew it to continue using
this Software.

Manage your License Key from the Webuzo Admin Panel >> Settings >> Manage License

Refresh License

So where do I apply the FREE license I got ?
(Cannot afford paid license at the moment)

/optsoft

Posted By: divij on August 4, 2014, 5:55 am | Post: 5

Hi,

Sir please remove the License file and run the following command:

Root> php /usr/local/webuzo/cron.php