Welcome Guest. Please Login or Register  


You are here: Index > SitePad Website Builder > General Support > Topic : Fatal error - ftpaccts



Threaded Mode | Print  

 Fatal error - ftpaccts (1 Replies, Read 1381 times)
keliweb
Group: NOC
Post Group: Newbie
Posts: 3
Status:
Hi,

when I load SitePad from cPanel accounts on my server I get the following error:

Code
This feature requires the “ftpaccts” option and is not enabled on your account.


What should I do? The feature was not needed AFAIK...

Sitepad version is latest (1.1.0) on cpanel 70.0.48

Thanks!
IP: --   

Fatal error - ftpaccts
aakash_softac
Group: Member
Post Group: Super Member
Posts: 544
Status:
Hi,

It might be possible that you've restricted one FTP account per user.

When you access SitePad as root i.e WHM via cPanel then SitePad is unable to detect FTP account. So it tries to create an FTP account using cPanel API. As you've restricted one FTP account SitePad is unable to create an account and shows you the following error.

Try providing atleast 2 FTP accounts per user and see if you are still facing the same issue.

Do let us know if you need any other information.

Also, if you still face the same issue please create a support ticket with us so we can debug the issue for you.
https://softaculous.com/support/

-----------------------
Aakash Gupta
SitePad Developer

Follow us for faster updates
Twitter: https://twitter.com/sitepad_editor
Facebook: https://facebook.com/SitePad
IP: --   

« Previous    Next »

Threaded Mode | Print  



Jump To :


Users viewing this topic
1 guests, 0 users.


All times are GMT. The time now is March 28, 2024, 10:04 pm.

  Powered By AEF 1.0.8 © 2007-2008 Electron Inc.Queries: 10  |  Page Created In:0.024