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 Mybb staging / cloning fails, Impossible to clone or stage a Mybb site (4 Replies, Read 1839 times)
mybbmin
Group: Member
Post Group: Newbie
Posts: 3
Status:
When trying to clone or stage a Mybb installation, I get the following error, indicating that the "settings" table could not be found (hereafter in french).

Quote
Les erreurs suivantes ont été trouvées :

La requête n'a pas pu être réalisée : 0
Erreur MySQL No : 1146
Erreur MySQL : Table 'vodi1017_mybb449.settings' doesn't exist

But when I scan the newly created database, the "settings" table is present with the same number of records as the original one.

Apparently, the staging process stops at this point and the Mybb files are not copied to their destination.

Thanks for your help.
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Mybb staging / cloning fails
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5641
Status:
Hi,

It seems the database details saved in the Softaculous records are not correct. Did you change the database details manually in the MyBB config file after installing via Softaculous ?

Can you please edit the installation with the database details and check if you still face the issue ?

Here is the guide for editing the installation :
https://www.softaculous.com/docs/enduser/how-to-edit-an-installation/

If you still face the issue please open a support ticket with us so that we can debug further :
https://softaculous.deskuss.com/

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
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Mybb staging / cloning fails
mybbmin
Group: Member
Post Group: Newbie
Posts: 3
Status:
Thanks for your answer.

No modifications had been made manually to the files or database.
In order to ensure this happens even whitout any action on a MYBB install, I did the following:
  1. create 2 new subdomains (say sd1 and sd2),
  2. install MBB on sd1 => OK
  3. ask for staging sd1 on sd2 => same error as explained in  my initial message
  4. ask then for cloning sd1 on sd2 => same error again.

In both cases (staging and cloning) :
  - the database has been created for sd2
  - the table named "settings" exists though the error message says it did not found this table,
  - the files of MYBB have not been copied to sd2 destination.

Current version of MBB is 1.8.24

This shows that, even with a fresh install on which no admin or manual operation has been done, the problem remains the same.

I will open a bug on the appropriate site, as recommended by our last reply
.
Regards
IP: --   

Mybb staging / cloning fails
Brijesh
Group: Softaculous Team
Post Group: Super Member
Posts: 5641
Status:
Hi,

I just checked your ticket and it looks like there was a bug in our MyBB Clone package. We have fixed the same and released the updated package.

Thank you for reporting the issue.

-----------------------
Webuzo - Multi User Hosting Control Panel
AMPPS - Best WordPress/PHP/MySQL development tool
IP: --   

Mybb staging / cloning fails
mybbmin
Group: Member
Post Group: Newbie
Posts: 3
Status:
Hi,

That's right and thanks to your team, the situation is OK now: I'm able to clone stage à MYbb installation without any problem.

I'll mark this topic as resolved.
IP: --   

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