Softaculous

Topic : Temp directory issues

Posted By: arjanvr on October 11, 2017, 8:57 am

Hello,

On my vps i suddenly am not able to update wordpress installations created with softaculous. In the past this was no issue. It shows this error

Update Failed: The package could not be installed.
PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file
'/tmp/akismet.4.0-5zFxyO.tmp'

I know how to fix this so it can update but since it does the same with every install, can you tell me what i can do to make sure it install correctly?

Thanks

Posted By: Brijesh on October 11, 2017, 1:11 pm | Post: 1

Hi,

Are you updating WordPress via Softaculous or from using the WordPress inbuilt upgrade utility ?

If you can open a support ticket with us we can check this issue for you :
https://www.softaculous.com/support/

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